General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsBBB revokes MyPillow accreditation....Owner is a big Trump supporter..birds of a feather
BURNSVILLE, Minn. - The Better Business Bureau (BBB) has revoked the accreditation of Minnesota-based MyPillow, lowering its rating to an F based on a pattern of complaints by consumers.
The BBB made the decision after reviewing Chaska-based MyPillow's "buy one get one free" offer, which violates the organization's code of advertising.
Among other issues, BBB has attempted to persuade MyPillow to discontinue their "buy one get one free (BOGO)/other discount offers without success, said Dana Badgerow, president and CEO of BBB of Minnesota and North Dakota. Continuous BOGO offers, which can then be construed as an item's regular, everyday price, violate not only BBBs Code of Advertising - which all BBB Accredited Businesses agree to abide by - but also other state and national organizations rules.
BBBs Code of Advertising requires that an offer need to be extended for a limited time, or it becomes a continuous offer and therefore the normal price of the product not a sale price or free offer. In the case of MyPillow, the BBB says anyone can get the BOGO discount codes, and if a prospective customer calls the company without one, they can get the BOGO deal, regardless.
MyPillow owner and CEO Mike Lindell responded to the BBB allegations by stating he would not be able to stop the company's BOGO offer at this time, but would look at making changes in 2017. When pressed on what type of changes the company would make, Lindell was was non-specific.
The BOGO complaint was not the only issue or complaint the BBB brought to MyPillows attention.
As Seen on TV claims are sometimes listed on MyPillow boxes where the content is NOT the same as seen on the companys TV ads. The company has made an effort to remove this, but it can still be seen on third party seller packaging (Walmart, Target, etc.)
Photos of MyPillow on some boxes show the premium, gusseted pillow, when the box actually holds their standard pillow. The company has made an effort to correct this, but it can still be seen on some third party seller packaging.
Claims of offering a full warranty when the warranty was not full (customers need to pay a fee to return the pillow).
A pattern of complaints filed against MyPillow has been identified by BBB regarding customers understanding of the buy one/get one free offer. A substantial number of the 232 complaints filed against the company regard confusion on the offer.
We are hopeful that MyPillow will modify their advertising and eliminate discount offers, since the pillows need to be sold at a regular price for the majority of the time, Badgerow said.
This is just the latest bump in the road for MyPillow. In November Lindell agreed to pay a penalty of $1 million after a group of California County Attorneys took legal action against the company, alleging deceptive advertising. A consumer watchdog organization said MyPillow's website made unsubstantiated claims its products can cure snoring, migraines, fibromyalgia, and other health maladies.
Lindell agreed to the settlement, but insisted he made no medical claims whatsoever, saying MyPillow simply posted customer comments on the website. He told NBC News he is settling the charges simply because it makes financial sense, and is not an admission of guilt.
madaboutharry
(40,212 posts)Just sell the fucking pillow and once in a while have a special or a sale. What is so hard about that?
global1
(25,252 posts)It's the American Way.
Out soon to be leader is the king of con - and things will only get worse during his term.
trotsky
(49,533 posts)Why make $1 being truthful when you can make $1.01 telling a lie?
Warpy
(111,270 posts)when the ads first appeared and since I'm always looking for something with a little less heft than the buckwheat hull pillows I use now. I had to wade through a whole page of complaint pages before I got to their company page and never did find out what he uses in them, only that users say they're overpriced, stink out loud, lump up, and go flat.
No surprise he's a Trump Chump.
riverwalker
(8,694 posts)Like lumps of cut up foam in them, a bag of rolled up up socks. Horrid. I'm always in search of the perfect pillow and always return to latex, but they are getting harder to find.
mercuryblues
(14,532 posts)this pillow? I read the reviews and most of the complaints are for the king size going flat. I have the standard size and love it. The plus is, you can return it if you don't like it.
https://www.bedbathandbeyond.com/store/product/isotonic-reg-indulgence-trade-side-sleeper-pillow/123682?skuId=16911615&utm_source=bingpla&utm_medium=cpc&utm_term=Brand%3D&mcid=PS_bingpla_nonbrand_bedding_&creative=9338890526&device=c
kskiska
(27,045 posts)and the talk show host touted the company owner as a good Christian.
hatrack
(59,587 posts)Vinca
(50,276 posts)As for the free pillow they promise to send you, make sure you don't check it out under a black light. It might have been returned from the no tell hotel.
HipChick
(25,485 posts)pinboy3niner
(53,339 posts)malaise
(269,049 posts)so you must LIE! Typical fugging ReTHUG