Avatar not working

[marym625]

I have a jpg, 6kb, and it won't load. I don't receive an error message. It seems to work. But, the avatar doesn't change

Any ideas of what is wrong?

Thanks for any help

Mary

P.S. I posted in Welcome and Help but no one has responded

[Pharaoh]

1. ask skinner!

[marym625]

2. OK

Thank you

[steve2470]

3. try a few things

1- Totally clear out your browser cache and cookies. PITA but it might help. You'll have to login to DU all over again.

2- If that doesn't work, try uploading the jpg file all over again. Happy Saturday Mary!

[marym625]

4. Thank you, Steve

I have logged in and out. I did clear everything just yesterday but I will do it again

Hopefully, the next time you see me I will be "Bernie 2016" .

[marym625]

5. It worked!

Thank you, Steve!

I'm leaving this post up in case it might help someone else.



Happy Saturday, my friend!

[Make7]

6. 'Ctrl+F5' will reload the webpage without using any cached files.

Probably an easier (and better) first step to see if the issue is the browser using a cached image.