Windows 10 upgrade won't start
OK, after ignoring 6 months of being nagged into upgrading to Win 10, my system now ironically refuses to install it when I'm finally ready to.
All the specs are fine, currently running Windows 7-64, Avast, Opera, nothing out of the ordinary.
1st, I've selected "download Windows 10", and after the machine reboots, it simply sits on the Windows update app (control panel) and tells me "Your upgrade to windows 10 is ready" with a restart button. Pressing the restart button reboots the system (after quite a while), and then returns me to this very screen again. 4 times so far.
2d, trying to download an .iso: First asks me for my product key, I give it, and the system then goes away verifying but then fails without so much as an error code.
3d, went to another machine to download the iso. Now get past the product key verification, but I have to select language and English isn't on the list! Neither is German for that matter or several other languages I could think of. Ukranian, Arabic and traditional Chinese are but there are lots of missing languages.
My Google-Fu isn't helping. Anybody see these before and have any useful suggestions? I suppose I should try turning off Avast next...
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TreasonousBastard
(43,049 posts)Any other background stuff running? If Avast is working right, it could be seeing the upgrade as the virus to end all viruses.
I had no problem upgrading from 8.1 to 10, although while things were churning away for almost an hour I did some nail chewing.
Ron Obvious
(6,261 posts)Nothing else is running in the background that's out of the ordinary. I suppose I could try Safe Mode if it would even allow updates to be installed when running that.
steve2470
(37,457 posts)That link has info to get you started. Good luck! I'm sure your problem can be solved.
lastlib
(23,376 posts)
Egnever
(21,506 posts)That should start the process and give you a choice of upgrading or creating media to run it from.
Ron Obvious
(6,261 posts)I had MediaCreationTool on my system (though a byte shorter than this one), and that's what led me to the language issue. This one at least allows me to download it.
Egnever
(21,506 posts)if you cant run it from inside windows you can use that to create a disk or thumb drive to boot from. I would completely uninstall avast before running the upgrade if I were you.
Ron Obvious
(6,261 posts)After installation gets to 14% or so, I get a very unhelpful error message:
Title: Something Happened
Box: Windows 10 installation failed.
I'll google for that specific error, and I may try in the future, but for now I'm going to forget about it.
Earth Bound Misfit
(3,555 posts)Scroll about 1/2 way down the page and download the media creation tool... run the tool and follow the prompts.
EDIT: I see "Egnever" was too quick for me
OxQQme
(2,550 posts)Ron Obvious
(6,261 posts)The problem appeared to be that I have a second monitor (HDMI) hooked up to the system. When I turned that off, installation proceeded. Weird. I can't even begin to understand why that would be a problem, but there it is.
Thanks all for weighing in.
steve2470
(37,457 posts)
csziggy
(34,139 posts)I haven't updated to Win 10 because there have been continuing stories about problems with dual monitor setups. At the very beginning there were dire warnings about dual video cards with the chipset I have on mine but then the problems have continued to be reported whether or not with that particular video chip.
So is dual monitor setup working now? What video card/chip do you have?
Thanks!
Ron Obvious
(6,261 posts)Everything appears to work smoothly. Don't care for the new start button, but it's a massive improvement over Win8. I nevertheless installed startisback and got my gadgets back again, so the system looks like Win7.
The graphics card is a simple onboard Intel HD. I've hooked up a monitor and a TV.
The only slight problem during installation was that it took the TV as the primary monitor, which meant walking continually over there to read what was on the screen.
Once the system was up and running, it was a simple job to turn the displays around.
Pretty happy so far.
csziggy
(34,139 posts)The worst problems I have read about are with nVidia chips - and that is what my video card is.
With dual monitors, multiple scanners and printers, checking for all the drivers for an OS change is crazy.
I think I will stay with Win 7. Everything works fine and I really don't need to take the time to mess with it. By the time Win 7 is completely abandoned it will be time for me to upgrade my hardware anyway and I will go with whatever operating system is most stable at that point.
Paper Roses
(7,475 posts)Since I am an old timer, I step back on things like this upgrade. I will X out of any of the (daily) Win 10 notifications. By the time the support for Win 7 is stopped (2020), I will be either too old to care or I will then upgrade.
Like many of us who are not computer savvy, situations like yours frighten the heck out of me. I will just plod along and hope that any problems I encounter can be fixed by the person I call to bail me out of some of the situations in which I find myself. Your problem would sent me off the deep end.
Simple computer use is all I need. Internet and Word do the job. If I was still in the workplace, I'm sure I would know whatever I need to upgrade. Since I am retired, simple is better. Your post confirms why I will never upgrade. Scary.
hobbit709
(41,694 posts)Uninstall KB3035583 in Programs and Features, Show installed updates. When it pops up again in Windows Update, right click and hide update.
By the time they won't support 7 any more, M$ should have a new and hopefully better OS out.
