Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

sufrommich

(22,871 posts)
Wed Sep 12, 2012, 01:19 PM Sep 2012

I have an AVG Identity pop up telling me

that a threat has been detected, it says it's found a known trojan/backdoor and recommends that I quarantine the threat. Last time I did this it was a virus program posing as AVG. The pop up cant be closed, any suggestions?

6 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies

hlthe2b

(102,343 posts)
1. I can not imagine ever not quarantining what AVG has identified s a trojan...
Wed Sep 12, 2012, 01:23 PM
Sep 2012

You can search on the name of the threat to learn more if you need reassurance or are concerned it might be a file that is not a threat.. But quarantining is the safest option. Do you have a setpoint on your computer that you could return to if needed?

sufrommich

(22,871 posts)
2. I do have my computer set to automatically make set points. I guess I
Wed Sep 12, 2012, 01:27 PM
Sep 2012

should just quarantine then? I think what bothers me is that I cant close the pop up, does that sound kosher to you?

hlthe2b

(102,343 posts)
3. Well, if it finds a serious threat, I think AVG requires a response from you & won't let
Wed Sep 12, 2012, 01:36 PM
Sep 2012

you just click out.

sufrommich

(22,871 posts)
4. Thanks H, I quarantined the virus and restarted
Wed Sep 12, 2012, 02:08 PM
Sep 2012

my computer, seemed to work. I appreciate your help.

Mnpaul

(3,655 posts)
6. It wouldn't hurt to do a boot time scan
Wed Sep 12, 2012, 08:07 PM
Sep 2012

just to make sure it is gone. I usually do that with trojans.

Latest Discussions»Help & Search»Computer Help and Support»I have an AVG Identity po...