I've tried everything and it won't update.

[Paper Roses]

Any idea why the following MSE update will not install? I keep getting reminders and cannot seem to solve this issue.

Microsoft Windows XP
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86

Problem: A problem on your computer is preventing updates from being downloaded or installed
Solution: To fix the problem, try installing the updates again. If that doesn't work, use the Troubleshooter to try solve the problem.


IE
SP3 Plenty of memory
HP 763n
MSE anti-virus(I temporarily)
disabled it as instructed)

Did not disable Malwarebytes or other housecleaning programs.

Any help is appreciated by this computer illiterate granny.

[RoyGBiv]

1. One thing ...

Well, two.

I'm going to let a Windows expert handle this in the main. It's just been too long since I've dealt with troublesome Windows updates.

But, you should disable all anti-malware (virus checker, etc.) when doing a Windows update you are certain is a good one, i.e. one you got from Microsoft itself via the auto-updater or the MS website. That may be what's preventing it from installing. Some of them do that.

I'm taking a wild guess here, but you may have something running that's got the .NET framework in use at the time you're trying to do the update. Turn off everything before you try it.

[Earth Bound Misfit]

2. YIKES! I think Churchill was describing anything ".NET" related when he said

It is a riddle, wrapped in a mystery, inside an enigma

Sorry, I know that's not helpful, but whenever I see .Net ANYTHING...my usual response in
A) NONE (Better to remain silent and be thought a fool than to...you know the rest.
or
B) RUN. RUN FAR. RUN FAST.

Having said that the least I felt I could do is provide a link to the KB in question, at least it provides you with a starting point. The link: http://support.microsoft.com/kb/951847

Read through the article and try to determine what might be preventing the update from installing. Perhaps you might want to download the update executable to your hard drive and try to install it that way instead of through WinDOZE Updates? The KB I linked you to provides links to the appropriate .exe download pages with detailed instructions on how to install, PRECISE order you should install each .exe, etc.

I'm no expert, so please proceed with the utmost caution before acting and if you do PLEASE backup your registry & create a restore point beforehand.

I hope this helps a little.

[Egnever]

3. I have seen this a number of times

There are sometimes ways to work around it by deleting the folder where updates are downloaded to and then retrying the download, another way is to manually download the update and install it yourself. Having said that those only work rarely. I have found the most sure fire way to fix this issue is to uninstall all .net and rebuild from scratch. there is a utility that helps get this done fairly quickly.

You can find a write up on it and download link here http://blogs.msdn.com/b/astebner/archive/2005/04/08/406671.aspx