Reply #21: This is embarrassing, but the other day some place told me they had no record

[pnwmom]

of my son. I said they had to, that he had been there before. They kept insisting, so did I. We went over the name and birthdate two or three times before . . . I finally realized I had given them my OTHER son's middle name.

:silly:

Moral of the story: maybe there was a data entry mistake on their end -- her last name is misspelled or the birthdate is wrong.