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Pain is relative. There are severe forms of it, and there are milder forms of it. Our understanding of pain is shaped by the forms of it that we, personally, have experienced. We tend to believe that whatever pain we have experienced is severely painful, while either belittling or preferring not to think too much about the pain of others.
In order to understand someone else's pain experience, we need three things:
1. A pretty broad spectrum of pain experiences of our own to draw upon, and a good, unrepressed memory of them.
2. The ability to picture, truly picture, ourselves in the shoes of others experiencing pain that we have never ourselves personally known, and to live in that picture unjudgmentally without seeking someone or something to blame for the pain--unless it is, rightfully, ourselves, in which case we need to take responsibility for it. In other words, we need to acknowledge that other people exist; that their pain experiences are as valid as ours; that we can cause them pain; and that it is wrong to do so. (This is something sociopaths cannot do.)
3. An ability to stay in the moment with the pained person, without projecting the pained person into an imaginary painless future. (When you're in pain, only the present exists.)
For some people, though, trying to stay in other people's pain and understand it, in the moment, is too threatening and upsetting. Not only because it hurts, and reminds them of their own vulnerability, but because they realize that they themselves may be either a direct or indirect cause of it. Rather than acknowledge that possibility, or in some cases the outright truth of it, they must deflect by either laying the blame on the victim, or on those who try to blame them--suggesting that being blamed for another person's pain is more painful than the pain itself.
This is why so many conservatives say things like what Laura Bush said. Wealth shelters people from a lot of pain, and so does privilege (even the simple privilege of being white and Christian in America). When you're talking wealthy white American Christians, you're talking people who have been sheltered from a whole lot of pain they might otherwise have known, and who may have, at least indirectly, caused pain for others. Lacking some of the very painful experiences they might have otherwise had, and not recognizing the pain they have caused others, some of them blow entirely out of proportion any pain experience they DO have, and belittle the pain experiences they have NOT had.
A clerk said "Happy Holidays" to them in a store? It's not an attempt to be inclusive and non-offensive--it's a War on Christmas! Some college professor somewhere says America deserved 9/11? It's not enough to say "I believe he is wrong, and here's why." He is EVIL and must be kicked off campus! Someone else blames their husband for sending other people's kids off to die in a war premised on a pack of lies? Well, how do you think it makes THEM feel--hearing their own husband berated like that, called a killer and a thug? Well??
This is where Laura Bush is. She literally cannot allow herself to stand in the shoes of a mother who has lost a child to this war, because that would mean having to look at what her own husband did to cause it. If she does that, her whole life will unravel before it becomes whole again.
Sure, it seems totally crazy and illogical to us that she should say something like this. But given her place in life, the only other choice she has is a choice no woman in her place would ever make. Namely, waking up to the nightmare she is living in, and getting out.
It's much, much easier to go on with the status quo, and try to twist things so that it looks as if YOU are the one who is oppressed and unfairly put upon, than to open yourself up to the pain of others in a way that might force you to confront your own complicity in their pain.
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