Just making sure you guys know the comcast fix

[GirlinContempt]

You guys know the fix for Comcasts latest problems, right?
I haven't noticed anything being posted here, but then again, I haven't been around in a while. Just wanted to make sure :)

[Nicholas D Wolfwood]

1. I've got Comcast - what problems?

[GirlinContempt]

2. For three nights

The service has been down for a few hours

[Nicholas D Wolfwood]

10. Yeah, I noticed that. What's the deal?

[GirlinContempt]

11. Unfortunatly

I don't know EXACTLY whats going on, but I know its a DNS server issue
The fix is posted for XP below, but its fixable on any OS

[Nicholas D Wolfwood]

12. Thanks so much!!!

[GirlinContempt]

13. You're so welcome! :)

[GiovanniC]

3. Well Thanks For Posting the Fix For Those of Us Who Are Unaware

:sarcasm:

:evilgrin:

[GirlinContempt]

9. Here

Just change your DNS servers:
Go to Control Panel>Network Connections and select your local network.
Click Properties, then select Internet Protocol (TCP/IP).
Click Properties.
Select Use the following DNS server addresses
Enter in 4.2.2.1 and 4.2.2.2
Click ok
You may need to powercycle your modem or release and renew your IP address after

[question everything]

4. Posted earlier

http://www.democraticunderground.com/discuss/duboard.php?az=view_all&address=105x3049640

And not sure what you mean by "fix." The only thing that I do is call and demand a refund for each day that it is down and I am promised that I will get it (have to wait for next bill)

[MuseRider]

6. We have that problem with Cox

quite frequently. Last Friday morning it went out, we called and they said they were busy and since we were the only ones who had an outage it would be Monday before they would fix it. 3 days with no internet or TV. We were fine except the weather was iffy and we really depend on either TV or Internet to keep up with radar. Thankfully it was more than just us so it was fixed quickly. It really pisses me off, we do demand to not be charged for the days that it is out. I wish I had a choice right now. When we move we will no longer have cable and will have to rely on satellite.

[GirlinContempt]

8. I hope you're being polite when you ask for credit :)

Just change your DNS servers:
Go to Control Panel>Network Connections and select your local network.
Click Properties, then select Internet Protocol (TCP/IP).
Click Properties.
Select Use the following DNS server addresses
Enter in 4.2.2.1 and 4.2.2.2
Click ok
You may need to powercycle your modem or release and renew your IP address after

[bopchick]

5. is there a fix?

like changing providers?

[GirlinContempt]

7. The fix is

Just change your DNS servers:
Go to Control Panel>Network Connections and select your local network.
Click Properties, then select Internet Protocol (TCP/IP).
Click Properties.
Select Use the following DNS server addresses
Enter in 4.2.2.1 and 4.2.2.2
Click ok
You may need to powercycle your modem or release and renew your IP address after

[tjdee]

14. Um...it's been fine here?

Am I jinxing myself?

I did have to powercycle it a few times lately, but it's not been out for extended periods of time...

[GirlinContempt]

15. WOW

Lucky you
For serious
It's been down nation wide

[tjdee]

17. Just the internet, or the cable too?

I am actually lucky for once?!

WHOA!

[GirlinContempt]

18. Just the internet

You'll actually be connected, but unable to surf (except by IP address) and unable to use most chat/download programs

Also, it could just be VERY VERY slow
Usually the lucky ones are just very slow

[GirlinContempt]

16. FULL FIX FOR WINDOWS AND MAC

Just change your DNS servers:

WINDOWS XP
Go to Control Panel>Network Connections and select your local network.
Click Properties, then select Internet Protocol (TCP/IP).
Click Properties.
Select Use the following DNS server addresses
Enter in 4.2.2.1 and 4.2.2.2
Click ok
You may need to powercycle your modem or release and renew your IP address after

WINDOWS 2000
Go to control panel>Network and Dialup Connections and select your local network.
Click Properties, then select Internet Protocol (TCP/IP).
Click Properties.
Select Use the following DNS server addresses
Enter in 4.2.2.1 and 4.2.2.2
Click ok
You may need to powercycle your modem or release and renew your IP address after

WINDOWS 98/ME
Control panel>Network and select whatever adapter + TCPIP you're using from the list (In windows ME you may need to click View All Control Panel Options before you will see the network icon)
Click properties
Click DNS Configuration
Enter in 4.2.2.1 and 4.2.2.2
Click ok
You may need to powercycle your modem, release and renew your IP address, OR REBOOT YOUR COMPUTER after

MAC OSX
Apple Menu>System Preferences. Select the Network Icon
Make sure that 'Built In Ethernet' is selected in the dropdown menu
Under "Domain Name Server (optional) enter 4.2.2.1 and 4.2.2.2
Click the 'Renew DHCP lease button.

[GirlinContempt]

19. kick incase you missed it

[Zenlitened]

20. Is Comcast recommending this? If not, what's the source? - n/t

[GirlinContempt]

22. Well

Comcast isn't recommending this, but the problem is the DNS servers. Using alternate DNS server resolves the issues. the source is me, and a lot of forums online will give you the same information. It's known for sure that the DNS is the issue, so bypassing it resolves it. It's perfectly safe, and legal.

[Kat45]

21. What does your last sentence mean?

>You may need to powercycle your modem or release and renew your IP >address after

I have no idea what that means or how to do it.

[GirlinContempt]

23. oh sorry

powercycle is when you unplug the modem for 15 seconds or so, and then plug it back in (from the power that is, not the other cables)

Release/renew -> go to start, click run. type in cmd then ok
In the window that appears, type in 'ipconfig /release' and then 'ipconfig /renew' (without the '')

[Biased Liberal Media]

24. Are they still in the midst of upgrading everyone's cable to

4 mb?? That could be it. It was supposed to be done in late March or March. I can't remember.

[GirlinContempt]

25. No

Everyone has been migrated, at least in the new markets.
The problems have nothing to do with migration