I just filed a complaint with my State Attorney General's Office against Symantec, but...

[NNadir]

my attorney general is a Republican, and the likelihood of getting justice is zero.

My Norton product, which came with my computer was a piece of garbage, with lots of pop ups even though I made the mistake of paying for it past the 90 day "trial period."

The pop ups were impossible to stop, and then the product would not automatically update and continuously told me my computer was unprotected. Finally whenever I tried to update, the computer would crash.

I just gave up, uninstalled it, and went with McAfee, which worked fine.

Many years ago, Norton was a good product, but so much for protecting a company's reputation...

A year has passed and suddenly I find an unauthorized charge on my credit card for antivirus renewal from Symantec.

As of now I have been on hold with their phone number for over an hour, and I think they're just hoping I'll give up and let them steal my money.

At this point, it's about principle.

I used the time to type out a complaint with the New Jersey Attorney General's office, but my new Governor used to be a one of George W. Bush's attorneys.

Fat chance I'll get this handled, eh?

[datasuspect]

1. why don't you just download comodo?

http://www.comodo.com/

you're just gonna give yourself ulcers.

[NNadir]

2. I finally got through to the guy in India. I tried not to blow up. He's trained, of course, to

try to sell me Norton software and it took me a good five minutes to get it through to him that I did not want a Symantec product on my computer ever again.

McAfee's fine. I like it well enough.

[Kali]

3. may I respectfully recommend the DU computer forum?

good reasons to NOT purchase some stuff all explained in there. Hopefully you will have better luck, but my understanding is McAfee is just about as bad.

http://www.democraticunderground.com/discuss/duboard.php?az=show_topics&forum=242