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eridani Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Aug-16-11 04:19 AM
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Are you a professional campaigner-type who you think really gets VoteBuilder?
Are you a professional campaigner-type who you think really gets VoteBuilder?

Job Posting – Client Services Representative

NGP VAN is the leading provider of campaign and organizing technology to Democrats, progressives, and non-partisan organizations, offering an integrated platform that combines the best fundraising, compliance, organizing, and new media products available.

We are a rapidly growing company that built the voter contact and volunteer management tools used by Obama for America in 2008, and we are now staffing up for the 2012 election. Beyond our work with the Obama campaign, nearly every State Democratic Party in the country distributes our VoteBuilder tools to Democrats up and down the ticket. We also provide organizing tools for organizations such as labor unions, environmental groups, pro-choice advocates, civil rights activists, and so on.

Position

We are looking for a Client Services representative to work on our VAN Support Team to assist our client system administrators; track reported problems or answer questions about system functionality; provide advanced training for eligible system users; and assist with front-end testing of new features and functionalities. Successful candidates must demonstrate:


• Excellent written and oral communication skills;
• Experience with an NGP VAN database on a political campaign, labor union or membership site;
• The ability to work in an agile, creative, quick-paced, and collaborative environment;
• Experience in customer relations or an equivalent field;


Beyond these requirements, experience with politics, labor unions, or non-profit organizations is highly valued.


We are particularly interested in expanding our West Coast presence, and encourage applications from people who would work remotely from their homes or from our Oakland office. Candidates will also be considered for our Boston office.

Compensation


The position offers compensation commensurate with experience and qualifications and will likely be between $35,000 and $50,000. NGP VAN prides itself on being a progressive and open-minded workplace; we have a fun and relaxed company culture, including blowing off steam on a softball field and enjoying periodic company retreats. We also have a strong benefits package that includes company-paid health care and dental insurance, a 401(k) plan, and casual Friday every day.

How to Apply

Resumes will be accepted until the position is filled. Send a resume and cover letter, along with salary requirements, to jstgeorge {at} ngpvan.com.

NGP VAN is an equal opportunity employer. We insure that discrimination does not occur against any employee or applicant on the basis of race, ethnicity, color, age, sex, national origin, marital status, sexual orientation, religious affiliation, disability, or any other classification that offends our liberal sensibilities.
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