AOL laying off 400 jobs in Tucson

[CaroleG]

AOL announced Wednesday it will lay off 1,300 employees by closing call centers in New Mexico and Arizona as part of a previously announced restructuring plan.

AOL, the Time Warner Inc. online unit formerly known as America Online, also plans to sell its call center in Ogden, Utah.

The cuts include 900 layoffs at the Albuquerque call center and 400 jobs at the center in Tucson, AOL spokesman Nicholas Graham said. The Arizona and New Mexico call centers each have operated for 10 years.

The closures are part of a restructuring plan that Dulles, Va.-based AOL announced in August. At the time, the company said as many as 5,000 employees would be laid off within six months - a quarter of its global work force.


http://www.azstarnet.com/sn/hourlyupdate/151725

[Luna_Chick]

1. And so it goes on..and on..

I know several people who jumped over to work for AOL when I worked for a subsidiary of United Airlines (frequent flyer call center here in Tucson) years ago, during UAL's continuing troubles. Of course, that same airline call center is also now closed (as of April of this year) due to outsourcing to the Phillipines. Never ends.