My computer will not recognize my CD ROM drive

[donco]

the computer is a little over a year old (gateway) has vista on it, worked fine until I installed Photoshop elements on it, when I put a CD in the drive I get a very brief CD icon visual, then nothing. Tried a known good (new CD drive out of the box) get the same thing. Getting ready to uninstall Photoshop unless someone has a better idea???

[Gore1FL]

1. anything show in evewnt viewer?

[donco]

2. Don,t know what to look for there?

Another thing, I cant get a restore point and when I look into “my computer” it shows drive D as” recovery/D”??Bug?

[Gore1FL]

4. put in a CD and then

look for anything that shows red or possibly yellow at that time. It may be a service is blowing up.

[donco]

5. Put a disc in nothing happened, guess I

will just put in the operating system disc and start over. Thanks for trying to help.

[wakemeupwhenitsover]

3. did you install or uninstall a cd burning program

like nero or roxio or something? if so that could very well be the problem.

[donco]

6. The only thing that I installed was

Photoshop elements 6,that was also the last time it recognized the CD Rom drive that I know of. I guess I could uninstall Photoshop and see what happens, can’t hurt anything that I know of.

[wakemeupwhenitsover]

7. see if this helps:

http://kb.roxio.com/content/kb/Creator/000040CR