CNN) -- From baby deliveries to unexpected deaths, Mike Bowes, a 911 dispatcher from Quincy, Massachusetts, has handled a wide range of emergency calls.
But Monday night, the 44-year-old received an unexpected call from his neighbor: His own house was on fire.
The 911 call came in about 10:45 p.m. Monday, a little more than an hour before Mike Bowes' shift ended.
My neighbor's house just blew up, the caller said.
"What's the address?" Mike Bowes asked patiently, just as he did with every emergency call for the past 11 years with the Quincy Police Department.
The caller frantically relayed the address, Bowes' home address for 20 years.
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http://www.cnn.com/2009/US/09/29/Massachusetts.911.dispatcher.fire/index.html?iref=topnews