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BlueSpot

(855 posts)
Thu Mar 1, 2018, 12:37 AM Mar 2018

Roku basically told me to pound sand

I wrote to Roku asking them to lose the NRA channel. Their response?

Thank you for contacting us. I want to reply to you after receiving your recent message about content on the Roku platform.

My coworkers and I share deep sadness about the recent tragedy that occurred in Florida.

Our streaming platform allows our customers to choose from thousands of entertainment, news and special interest channels, representing a wide range of topics and viewpoints. Customers choose and control which channels they download or watch, and parents can set a pin to prevent channels from being downloaded. While the vast majority of all streaming on our platform is mainstream entertainment, voices on all sides of an issue or cause are free to operate a channel. We do not curate or censor based on viewpoint.

We are not promoting or being paid to distribute NRA TV. We do not and have not ever had a commercial relationship with the NRA. Their channel is free to consumers with no ads. We welcome Moms Demand Action and other important groups to use our platform to share their messages too.

While open to many voices, we have policies that prohibit the publication of content that is unlawful, incites illegal activities or violates third-party rights, among other things. If we determine a channel violates these policies, it will be removed. To our knowledge, NRA TV is not currently in violation of these content policies.

I hope you better understand our position. We too want to see an end to these tragedies. I appreciate hearing from you.


I hope anyone writing to the other platforms will post their responses. I now want to dump Roku if someone else does the right thing. I was planning to just wait and replace my devices if needed but this response makes me actively angry. I did respond, asking them, since they want to give voices of all sides a channel, how to access the white supremacy channel and the ISIS channel.

Bastards.
3 replies = new reply since forum marked as read
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Roku basically told me to pound sand (Original Post) BlueSpot Mar 2018 OP
I can't get RT off ComCast tirebiter Mar 2018 #1
Very typical. Hiding behind the veil of corporate deniability blake2012 Mar 2018 #2
Policies can be changed; they just don't want to. eShirl Mar 2018 #3
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