KC-area IHOP server prints N-word on receipt
Teen 'distraught and upset' after KC-area IHOP server prints N-word on her receipt
A Kansas City-area IHOP restaurant has fired a server after she printed a racial slur onto a black customer's receipt.
An IHOP representative said Tuesday that the server is black as well.
The action taken by the server at this restaurant is inexcusable," IHOP president Darren Rebelez told The Star in an email. "IHOP and its franchisees do not and will not tolerate racism, bigotry or harassment of any kind."
Nineteen-year-old Maya Thomas of Kansas City received the receipt along with her to-go order on April 13 at the IHOP on U.S. 71 in Grandview.
Printed squarely near the top of the receipt was the N-word in capital letters.
"The franchisee was made aware on the 13th, an investigation was launched that same day and the server was terminated," IHOP spokesperson Stephanie Peterson told The Star. She said a senior-level manager apologized to Thomas, saying the server's "actions were not acceptable and in direct violation of their policy."
A few days later, Thomas received a $10 IHOP gift certificate in the mail, her mother said.