CVS Apologizes After Pharmacist Harasses Trans Customer
Hilde Hall felt “elated” to finally start hormone treatment after a trip to her doctor in April ― until an Arizona pharmacist refused to fill one of her prescriptions at CVS. Without giving a clear reason, the man “just kept asking, loudly and in front of other CVS staff and customers, why I was given the prescriptions,” Hall wrote in an essay on the American Civil Liberties Union’s website. Hall said she nearly started crying.
On Friday, one day after Hall shared her story publicly, CVS announced that the pharmacist who allegedly harassed her is no longer employed with the company. CVS would not clarify whether the pharmacist was fired, telling HuffPost that it does not comment on employment decisions.
In an apology statement, CVS said the man’s conduct “violated company policies and does not reflect our values or our commitment to inclusion, nondiscrimination and the delivery of outstanding patient care.”
A CVS spokesman said it requires pharmacists to notify the company in advance about any religious convictions they have that would interfere with their ability to perform their job, so management “can ensure there are other arrangements in place to ensure the patient’s medication needs are promptly satisfied.”
https://www.huffingtonpost.com/entry/cvs-pharmacist-refuses-transgender-womans-prescription-fired_us_5b522cfde4b0b15aba8e9c8b
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