Wells Fargo tellers call the cops on elderly black ...

[left-of-center2012]

An elderly black woman in Florida is suing Wells Fargo after staff at one of its banks called the cops on her when she tried to cash a check.

Barbara Carroll told the Miami New-Times that late last November, she went to a Wells Fargo location in Fort Lauderdale to cash a check for $140. Carroll, who is an assistant manager at another bank, said she was forced to wait two-and-a-half hours and had both her check and her driver’s license taken away because the bank suspected she’d forged the check.

Carroll, a PhD holder, said the tellers questioned her on how she got the money and refused to cash the check even after the person who wrote it for her confirmed that he’d actually done so. Eventually, a white teller told her they’d called the police, and soon after, Carroll called 911 herself after she’d been left waiting for over an hour on her money.

When police arrived, they checked her ID and said it was valid, and she was able to finally leave with her money— but the emotional damage to Carroll had already been done. Carroll eventually hired employment and civil liberties lawyer Yechezkel Rodal, who along with his client believes she was targeted for her race.

https://www.rawstory.com/2018/07/wells-fargo-tellers-call-cops-elderly-black-bank-manager-attempting-cash-check/

[budkin]

1. People MAGA-ing everywhere!

WINNING!

[Aristus]

2. Looks like Wells Fargo is going to have to have another re-tooling.

The last time I went in there, in the wake of their loan scandals, the place was like a Stepford bank. Impossible sunny and cheerful people, with creepy fixed grins and meltingly ingratiating voices shadowing you the whole time, just bubbling over with management-approved joy at being able to serve you.

I couldn't get out of there fast enough.

And it looks like taking the entire company out to the woodshed for a talk didn't work. Time for more sensitivity training...

[OhNo-Really]

7. Best laugh I have had this week. Damn, your are a talented writer. Hilarious tyvm

[Aristus]

8. Thank you. I'm glad you got a laugh out of it.

[erronis]

15. Me too - great comment. We know we are being "serviced" when the suits come out.

[catrose]

26. My granny had a farm, full of soybeans and cattle

"Serviced" has a particular meaning to me that I feel is totally appropriate here.

[ProfessorGAC]

13. And They Just Ran Commercials. . .

. . .explaining how everything was going to be different because they "lost their way".

So much for that.

[2naSalit]

14. They contribute funding

for a number of NPR news programs and the slogan says "...re-established in 2018, working off of the principles..."

Working "off" the principles... wouldn't that mean that they are "off" of them and not recognizing them at all?

[erronis]

16. Could be that at some point (1880?) they had some principles and are trying to get rid of them?

[2naSalit]

31. I took it as

not work within or in regard to or any positive tying verbage indicating any connection with their operations and the principles of 1880.

[onethatcares]

19. then they found out

you didn't have an account with them and told you to get in the line for non account holders and charged you $7.00 to cash a $21.00 check.

I hate that place, with a passion, a deep rooted passion.

[2naSalit]

32. Waaay back when I was

silly enough to have an account with them, I had to have a minimum of $300 in my savings that I couldn't touch to have the account, a simple savings/checking account. That's when I went to the CU system and haven't looked back.

[MineralMan]

3. Damn them!

These days, unless you have an account of your own in that bank, cashing a check is almost impossible, even if you're a person of privilege. If, on the other hand, you're an elderly person of color, it might even be completely impossible.

Often, people faced with that reality simply give up and leave. The answer? Pay people in cash who are likely to experience such a humiliating encounter. I can think of no other solution. This is unlikely to change. As banks move more and more to paperless transactions, it's going to get more difficult.

So, go to the ATM, withdraw cash in the amount you are paying someone and hand them folding green.

[Maraya1969]

4. I wish she had videotaped this.

Hopefully someone will lose their job at least.

If any white person sees something like this happening to a person of color please go over and be a support to them. Video the encounter and stay by their side. God knows they need the support.

[crazycatlady]

11. If it was in a bank it was on camera

However, not sure if audio was recorded or not.

[dalton99a]

5. Kick

[trueblue2007]

6. PIECE OF CRAP racist pigs. FIRE THOSE EMPLOYEES NOW.

[OhNo-Really]

9. SOS Different century.

[oasis]

10. Trump's Deplorable cultists have contaminated our nation.

America is crawling with idiotic dumbfucks.

[SallyHemmings]

12. Another apology commercial? We will be nice to brown CUSTOMERS.

In the dark ages, going to the bank was part of a ritual. Cashing paychecks, opening a statement savings account, student loan, car loan, or a mortgage.

You don’t have to GO to a bank for any of these services.

What these stupid bank employees don’t realize more people will use the ATMs or online banking. Then where will they work?

Wells Fargo is still cleaning up the last disaster of setting up fake accounts. Clearly they don’t know how to deal with actual CUSTOMERS.

[DoctorJoJo]

17. This Just Solidifies Wells Forego's Position As Worst Bank On Earth!

If I had an account with them I'd close it, and I urge anyone who does to do so.

[wonkwest]

18. Sue like the wind

This shit just needs to stop.

Fortunately, she seems like a woman with profound resources. She'll get what's her's. Good.

[onethatcares]

20. this is the land of

Morgan & Morgan. Yeehaw, they'll know what to do.............I think...

[AllaN01Bear]

21. getting so fed up with this crap.

im glad i quit them a long time ago

[Hassler]

22. This is the new Wells Fargo. No longer bank fraudsters.

[oberliner]

23. Raw Story doing it's usual rip off of someone else's reporting

Here's the actual story from the actual people who actually reported it:

https://www.miaminewtimes.com/news/fort-lauderdale-wells-fargo-refused-to-cash-black-womans-check-called-cops-lawsuit-says-10559428

The actual reporter is Brittany Shammas (not Noor Al-Sabai, who basically plagiarized the entire thing to get Raw Story clicks).

[Deuce]

25. Thanks...

[left-of-center2012]

27. "Raw Story doing it's usual rip off"

Raw Story collects stories from around the web and compiles them on it's site.
It's what they do.

[oberliner]

28. Raw Story gives the byline of this story to Noor Al-Sibai

What did that person do other than lift paragraphs from the Miami New Times story that was written by Brittany Shammas?

Why is a Raw Story reporter getting a byline on a story written by someone else?

[left-of-center2012]

29. This doesn't even make my list of concerns

[Lee-Lee]

38. It should. Clickbait farms harm actual journalists

A real journalist did all the work here.

They get paid when their website/paper gets paid, from selling ads.

Clickbait artists take their hard work, steal it, and sell ads themselves. So the original and actual journalist who did the story gets nothing.

Support journalists who do the work to bring you these stories, not clickbait artists who steal their work.

The same goes for the drive by clickbait posters on this site. A lot of them only use the site to drop a link to a clickbait site in an effort to siphon people from here- where as revenue supports the site- to the website with their own ads they get paid for. Sometimes it’s peopel who wrote an article (or stole an article) for sites like Rawtory and others, sometimes it’s for their own website. Watch and you will see the same people making driveby posts with clickbait style headlines or questions and a link to their website, but never posting again in the discussion. Because they didn’t want a discussion here, they just wanted to divert as much of your internet viewing time as they can to a platform they get $$$ from.

[Takket]

24. isn't this damn near unlawful inprisonment?

what right do they have to hold her license and refuse to return it to her? They basically trapped her there unless she leaves but then she is driving without her license which is not legal.

hope she wins a boatload of cash and demands the manager deliver it to her in the form of $140 checks.

[uponit7771]

30. Or at least robbery

[appalachiablue]

33. Unbelievable, evil. And the lady is also a cashier at another bank!

[Cha]

36. Barbara Carroll is an

assistant manager at another bank.. also a PhD holder.

[liberalguilt57]

34. That bank treated my suddenly-widowed niece like crap

My niece’s husband died unexpectedly five weeks after they were married last year. They hadn’t had time to get their finances in order, because they were barely back from their honeymoon. His accounts had been with Wells Fargo. I took her to A branch of the bank a couple of days after she buried her husband. She explained her problem, and the woman didn’t even express her sympathy for my niece’s loss. Instead, she lectured her about how she should’ve done this or should’ve done that as she was starting to do the estate. Everything has been cleared up and closed up with Wells Fargo… But my niece and I always make a crude gesture inside the car whenever we pass a Wells Fargo sign. They treated A 31-year-old grieving widow like crap. Granted, this woman could’ve been having a bad day, or that particular branch could’ve been run by pinheads. Where I live, Wells Fargo does a lot of volunteer work and grant giving for local schools. But this company just can’t help but shoot itself in the foot.

[mercuryblues]

35. My sympathy for your niece's loss of her new husband

What they did was beyond having a bad day. Instead of talking and giving your niece a clear plan to deal with the finances, she berated her. They deserve that crude gesture. When I pass by one today, I'll give them a gesture for you and virtual hugs to your niece.

[smirkymonkey]

37. That was just unacceptable. I hope she gets a nice settlement and I hope the

employees responsible get sacked.