Chick-fil-A named America's favorite fast food restaurant, dethroning In-N-Out.

[MicaelS]

In the United States, two hyphenated fast food joints have sat high upon the thrones of their regional kingdoms. In the West, In-N-Out reigned supreme. In the South, it was Chick-fil-A. Now, a survey has determined which cult favorite takes the crown nationwide. Chick-fil-A has been officially named America's favorite fast-food restaurant.

A recent report by Market Force, published by Food & Wine, polled 7,600 consumers about their satisfaction level with various chains, and Chick-fil-A ranked the highest, with a 79% "loyalty rating." In last year's Market Force report, In-N-Out was America's favorite for the second consecutive time.

https://www.google.com/amp/s/www.cbsnews.com/amp/news/chick-fil-a-named-americas-favorite-fast-food-restaurant-dethroning-in-n-out/


No way in hell would I choose Chick File A over In-N-Out.

[Initech]

1. Man how our standards have fallen.

[TheCowsCameHome]

2. I'll go there next Sunday.

[Liberal In Texas]

22. LOL!

[mountain grammy]

76. Yeah, me too..

[lunasun]

3. One has revelations bible quotes on the food wrappers the other is someplace I've never been to,

and never will be tasting.

[Retrograde]

13. No, it doesn't have quotes

If you look on the bottom of In-n-Out's cups and containers you'll find a reference to a verse, such as John:23 (I made this one up). I suppose one could follow the link to the actual reference, but there are no actual quotes on their packaging.

And even if there were, that's their right as a privately-held company.

[MANative]

4. Never been, never will despite having 2 within 5 miles

Of my house.

[MurrayDelph]

5. I don't go to either

unless it's a bathroom emergency.

The difference is, I don't go to one because I don't care for their food, and I don't go to the other because I don't care for their upper management.

[customerserviceguy]

6. I like Chik-fil-A

I prefer their chicken sandwich over any from a burger joint, and their service is superior to any fast-food establishment.

Dan Cathy is dead, and equal marriage is the law of the land, we won.

[cwydro]

32. I rarely eat fast food, but they have amazing customer service.

That’s what I look for in a fast food establishment. Their employees are fantastic.

I’m gay, and I couldn’t care less about their beliefs.

[trueblue2007]

35. I HAVE NOT EATEN AT A CHICK CRAP RESTAURANT IN 25 YEARS !!!!!!

I like BurgerVille in Oregon !!!!!!!

[customerserviceguy]

60. Burgerville is indeed great

I always stop at one when I'm back in the NW. I really like how they feature items that are in season on their menus.

[MurrayDelph]

66. My wife likes Burgerville

But after the third time I had to send my meal back at as many locations, I'm somewhat reluctant.

The one good meal I got from them was a seasonal offering of a ham and cheese. I'd learned that the only way to get them to not put their Burgerville Sauce on my order (no matter how many times I'd asked them not to), is to order something that doesn't come with it in the first place.

[customerserviceguy]

68. Odd to hear this about them

I know they pay their employees a better wage than Mickey D's, etc. and provide health care coverage for them, so I figure that's how they attract a better quality of employee. I guess with unemployment down, fast food places are having trouble keeping good people.

[Blue_true]

84. What I found as a business person is that when one hires lower wage

employees, the hit or miss dynamic shifts, you get a lot more misses at the low wage end. Some people really will not work harder or smarter if you pay them more and provide good benefits, I learned that the hard way.

The best course for a business person is to background check the hell out of job applicants. Once a good one is found, raise the starting pay if needed to get that person hired. Once a strong staff is in place, make sure that their pay, benefits and work environment can't easily be matched.

[CentralMass]

69. I've been to Burgerville 3 times. Once was at PDX. They had run out

of small buns and upgraded me to a larger burger for no charge. It was great burger. Last summer I hit the drive-thru at the their restaurant on 185th Ave in Aloha to try a Marion Berry shake. I ordered a Tillamook cheese burger with it. The shake was great but the burger was gamey and unedible and I threw it away.

I did repeat at that same restaurant about two weeks ago .They were offering raspberry shakes. Again, the burger was gamey and inedible.

I won't go back there.

[Blue_true]

85. What is a gamey burger? Was the meat spoiled?

They may lightly dry-age their beef and if that process is not done properly, the burger will suck. If dry-aging is done right, you will never eat a more delicious burger.

[CentralMass]

86. It tasted like it had gone bad.

[Blue_true]

88. That is what I thought. nt

[dsc]

48. no we haven't

I teach kids who fear coming to the GSA because of what their family might say. I teach a kid whose mom threw him out for being gay. dozens of trans women have been murdered this year.we haven't won

[customerserviceguy]

61. And the official policy of Chik-fil-A or its corporate officers

is to murder trans people?

[dsc]

63. the ones who fund the American family association

hell yeah

[Blue_true]

87. Wow, you teed that one up to be crushed.

The family that own the chain has a long history of funding virulent anti-gay groups. Maybe the family has not killed a Gay or Trans person, but I bet that some have died due to the words and actions of the groups the family support.

[customerserviceguy]

90. Yes, they don't like equal marriage

At least the people at the top don't. But their children know gay, lesbian, trans, etc. people, and when they replace their elders after death, they won't have their heads so far up their asses.

Come up with a case of a single sexual minority killed because of some stupid-ass thing that one of the Cathy family said or did. They're dinosaurs, and they're about to go extinct, good riddance to them all.

[Fla_Democrat]

7. Went there today for lunch.....

Well, the drive through. Two lanes, pretty efficient, should have been a mad house, but people taking orders in the parking lot. Pay station at the back corner of the building for people with cash, or who wanted their card receipt. Two people outside taking the orders from the window, bringing to the cars.

Place was run like a pit lane in at a race track.

[sir pball]

14. They make reasonably good chicken, and they serve it well.

Politics aside, CFA arguably makes the best fast food chicken sandwiches and nuggets in the business (Popeye's for bone-in and strips, IMO), and their customer service is incomparable.


I've heard the busiest CFA in the world is the five-story behemoth in the Financial District in NYC; I guess politics take a backseat to tasty food.

[Fla_Democrat]

25. I had a Hardee's the other day

Don't recall the name, was a grilled chicken sandwich (menu item number 10) that was pretty darn good. Surprisingly good.

It's hard to beat Lindy's chicken sandwich (local to Tallahassee and Crawfordville), but they don't have a drive through.

[Cousin Dupree]

8. Their CEO is overtly anti LGBTQ. And their food is shitty. Two good reasons why I never eat there.

[sir pball]

17. Their food is actually very good.

As far as chain fried white meat chicken goes, it's light years better than KFC or Popeyes, but I won't argue the political stance.

[customerserviceguy]

27. Are you talking

about Dan Cathy? He's dead. And we won the battle for equal marriage.

Have you had their food to be able to describe it as "shitty"? I've always found the chicken in the sandwich to be crispy on the outside, moist and juicy on the inside, and thick enough to make a satisfying meal.

Or do you just assume it's "shitty" because of something a dead man said years ago?

[Cousin Dupree]

37. Of course I've tried it. But thanks for your rave review. I don't get it, but to each his own.

[customerserviceguy]

62. Absolutely

And some folks like Olive Garden, but I spent over ten years in the greater NYC area, so I know what good Italian food is supposed to taste like.

[killaphill]

71. Dan Cathy is very much alive

https://en.m.wikipedia.org/wiki/Dan_T._Cathy

It’s his father that passed away

[customerserviceguy]

74. You're right, I did forget that

but they lost the war when it came to equal marriage.

[a la izquierda]

91. So? Money they take in still goes to...

Hateful organizations, I imagine.
I wouldn’t eat there if it was the last place on earth.

[customerserviceguy]

93. They donate to religious athletic associations

that are filled with young people who don't share their elders' thick-headedness when it comes to orientations.

[marble falls]

9. Screw chick-fil-a.

[HAB911]

56. +++++++++++

[bluecollar2]

10. All things being equal

And the fact that "Doggie Diner" no longer exists....

I'll take "Whataburger" over all else...

[FoxNewsSucks]

11. I read on Atlas Obscura

that Doggie Diner may come back, but in Napa

[link:http://www.doggiediner.info/|

I'd stop there if I were passing through.

On the OT, the chicken at ChickFilA is good, I did go there once. But no way in hell would I EVER go to one now. Fuck those CINO fascist-supporting prick owners.

[bluecollar2]

47. Thanks for the heads up

When I was in high school and college the Doggie Diner on Sloat Blvd. In San Francisco was the place to go for that quick hotdogs or burger.

The pastrami sandwich was great too.

Definitely hit it up when I'm back out on the coast!

[denbot]

12. Never entered a Chick a hate

Never will, besides I grew up loving In-N-Out.

[Joe941]

15. I get if some want to boycott but I like it and wont join that club.

[sir pball]

19. It's really good chicken.

IMO, CFA is the best chicken sandwich and nuggets in the fast-food market, and it's damn healthier than McDonalds. Dan Cathy is an asshole for sure, but the lovely (presumably) queer Black guy who took my last order seemed happy enough - he gave me a dozen sauces for my 30 piece nugget!

[Lithos]

16. One Christian-in-name-only swill shop

For another..

meh...

[vercetti2021]

18. Fuck them

And Hobby Lobby for that matter. You want good chicken? Raising Canes is the best

[Skittles]

24. agreed!

I *LOVE* Cane's

fuck Chik-fil-A, seriously

[Jake Stern]

20. The food is great and the service top notch.

If you want to boycott it, fine. I don't and that's fine too.

[underpants]

52. I agree. I sort of boycotted for a while but my family loves it.

I boycotted by not actually paying myself.

Very efficient. Everyone has a great attitude. More than enough staff to handle the lunch and dinner rush. I also know that the managers have the flexibility to do a lot of good things in the community.

[TheRealNorth]

21. I am guessing Chick fillet has a bigger footprint also

Chick fillet has been spreading into the upper Midwest. I still haven't had the opportunity to same an In N Out burger.

[A HERETIC I AM]

30. It's no guess! In-N-Out is only in 6 states.

344 stores in CA, AZ, UT, NV, OR and Texas.

By contrast, Chick-fil-A has 2363 stores in 47 states.

They are a giant compared to In-N-Out. So the mere fact that a relatively small, completely company owned (In-N-Out does not franchise, Chick-fil-A does) regional chain came in second in a nationwide survey says something.

Personally I think In-N-Out has the best fast food hamburger out there, particularly for the price. Many compare it to Five Guys, but they are WAY more expensive for a similar product.

And FWIW, If I have ever been in a Chick-fil-A it's been decades, as I can't remember where or when.

[Igel]

38. It's wasn't the number of people who liked it.

It was comparing people who liked various chains.

That took chain size out of the equation. If you're big enough to be included as a chain (so eliminating a "chain" lilke JAX, with a total of 9 outlets all in one relatively small area), size doesn't matter.

[LiberalFighter]

42. Size doesn't matter?

Those 344 stores will only have a limited number of customers compared to CFA. That will skew the results.

[MichMan]

54. No it doesn't

Reading the link explained that it was based on a Customer Loyalty index. Most likely means "How likely are you to return and/or recommend to your friends ?"

Size of the chain is not relevant evidenced by the fact that In n Out was the winner last year.

For the record, we love Chick Fil A although there are none in my area, so we can only stop when traveling. Their customer service is top notch and something many other businesses could learn from.

[Skittles]

23. I don't get it

it's not that good

[GoCubsGo]

39. Yep.

If you've had one rubbery chicken breast slapped on white bread sandwich, you've had 'em all. I just skip the fast food altogether. I can make my own in less time it takes to go to the restaurant, stand in line, and wait for my order.

[sharedvalues]

26. Boycott

I do not go there.
I tell others not to go there.

[Greybnk48]

28. Not in the upper mid-west.

I was forced to eat their sandwich once at an airport (Atlanta) because my DIL insisted. It was a chicken sandwich, nothing special. They're building one in out town right now. It will be gone in two years, maybe one.

[killaphill]

72. I personally would never eat at Chick-fil-A

But every time I pass one the drive-through line and the parking lot are packed. Why do you think the one in your town will not last?

[Liberal In Texas]

29. And I don't shop at Home Depot or Walmart either. n/t

[miyazaki]

31. In n Out is only in a few states. Not fair.

[PoindexterOglethorpe]

33. I ate at a Chick-fil-A

several decades ago and didn't like it. I've never bothered to go to another one.

And I'm pretty sure I've never been to an In-and-Out place because I don't think I've ever lived where they are.

Any survey of best fast food restaurants is going to be necessarily restricted to those people who eat at them. I very rarely do. I occasionally indulge in a fish filet at McDonald's no cheese (I mean really, cheese on a fish sandwich? That could only have been dreamed up by someone who never ate fish in the first place and saw it as a simple alternative to a burger)extra tartar sauce and fries. Maybe once every six months. Or every three years. Something like that.

In my younger days I ate fast food more often. I wasn't very inclined to cook, and honestly wasn't a very good one, didn't know a lot of the basics. Over the years I've learned a lot, and I'm a decent cook and have learned that it simply doesn't take that long to cook from scratch. But sometimes I like to let someone else do the cooking. Lucky me, I can afford to do so reasonably often.

[hunter]

34. Soon after aggressively expanding fast food franchises come to our city they collapse.

Everybody thinks they are going to be the next McDonalds, but McDonalds is always the next McDonalds.

[stevil]

36. Never

Double Double Animal style with no lettuce and two orders of fries.

[harumph]

40. Who even cares to vote for this shit?

[LiberalFighter]

41. The wrong type of loyalty indicates one is a nut.

[yortsed snacilbuper]

43. It gives me the creeps,

just saying.

[Trumpocalypse]

44. Never ate there

and won't until they stop funding conversion therapy.

[Bonx]

45. It's good simple fast food and a great place to work.

[katmondoo]

58. I can make fast food too, all I need is a pan ,a thin slice of chicken, a roll or two slces of bread

and butter or olive oil to cook with. Takes 5 minutes if chicken is thin. Takes longer to wait in line in a fast food place and you have to get there first.

[Bonx]

89. That's great. You enjoy that.

[Thrill]

46. How exactly could In n Out be the favorite? When

it’s only on one coast. Can’t take that poll seriously at all

[MichMan]

55. Because it is based on Customer loyalty rankings and not sheer number of votes

[smirkymonkey]

67. I thought both these chains were regional?

Seems like saying they are "America's favorite fast food restaurants" is a bit disingenuous when it is leaving out the opinions of entire regions of the nation.

[Skittles]

73. it's in Texas

they put some kind of dreadful sauce on their burgers

[KentuckyWoman]

49. They pay $12 - $15 an hr for non mgt and have benefits

The food is too salty for me .. I am not a fan. But the place is clean, the service is good and they pay better than the rest of the fast food joints near me. A friend and I meet there once a month to visit. Usually we just get something to drink.


The politics of the CEO don't have anything to do with the locals. In fact, the owner of my local is openly gay.

[Baltimike]

50. no discrespect to in and out, but they aren't on the east coast. nt

[bearsfootball516]

51. I go there every couple weeks. It's pretty damn good.

And the service is better than anywhere else, bar-to-none.

[OkSustainAg]

53. I like Braum's

I also like Friday two pizza for 10.99 at Kum and Go

[Thekaspervote]

57. All I can say is yuck!!

[fescuerescue]

59. The Russians must have gotten to that poll data too

No way is that survey correct.

[bearsfootball516]

65. Have you ever seen one of their stores during lunch and dinner times?

The drive-thru line is wrapped around the building nearly twice and the walk-in line is out the door.

[rockfordfile]

82. That's because the religious right is obsessed with them

[bearsfootball516]

83. It's not just the religious right that eats there, I can assure you of that.

[redstateblues]

64. My grand daughter loves it! We are there right now

I don’t care for it personally

[madville]

70. CFA does have better food and customer service in my opinion

I have never cared for In-N-Out's fries either.

[ConnorMarc]

75. I thought they already were the king of fast food.

Their food is fantastic.

And the customer service is simply top-notch.

All other establishments should follow their lead.

[brewens]

77. I have a hard time believing it would be any chicken place. Are they just everywhere and

doing it on volume? If it counts all the college food courts and everything, that might be how they're doing it. Especially with all the competition from supermarket deli's.

[Tommy_Carcetti]

78. All politics aside, I don't understand the excitement about them.

They make average chicken sandwiches which are slightly overpriced.

Not terrible, but honestly I’d rather even a McDonald’s and KFC over a Chik Fil A.

Favorite fast food chain for me is probably Five Guys. Those are good burgers.

I also enjoy the burritos at Moe’s, with the tomatillo salsa for their chips.

[Demonaut]

79. 2400 chick fil a's,. 301 in n out's, no comparisons can be made about popularity

[Ponietz]

80. Trumphumpers eat more fast food--it's toxic

[rockfordfile]

81. I remember trying their sandwich out years ago at a mall. Yuck! terrible never again.

[elocs]

92. Well, my city of 50,000 has neither of them. n/t

[SMC22307]

94. I bought a Cobb salad yesterday and could hear the grit crunching in my teeth...

the lettuce hadn't been washed properly. I truly don't understand what all the fuss is about. Years ago I had a chicken salad sandwich that was OK, and the fries were nothing to write home about. But yes, the young woman taking my order was nice and polite.

[nini]

95. I can't believe how many people in this thread eat there

I guess not feeding the hands that enable this rising fascism doesn't matter.