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Sat Aug 22, 2020, 08:53 PM

FRAUD ALERT

I am thoroughly pissed off. I went through my Yahoo Spam file today. I found an email from Amazon for stuff that I never ordered. The email had my complete name in it.

These individuals ( for lack of a better term ) are getting
A 77 inch LG TV with Xbox One. All of this on a Protection Plan. This stuff costs just over $6,000.00

This is supposed to be shipped to some address in
Wilmington, Delaware.

I checked the balances on my credit cards. They are alright.
Next I Googled Amazon and forwarded that email to their Fraud Department.

The nerve of these jerks.

43 replies, 2514 views

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Arrow 43 replies Author Time Post
Reply FRAUD ALERT (Original post)
apkhgp Aug 2020 OP
marble falls Aug 2020 #1
apkhgp Aug 2020 #3
Hekate Aug 2020 #8
TreasonousBastard Aug 2020 #9
LisaL Aug 2020 #13
TreasonousBastard Aug 2020 #24
LisaL Aug 2020 #28
TreasonousBastard Aug 2020 #31
marble falls Aug 2020 #35
TreasonousBastard Aug 2020 #36
SheltieLover Aug 2020 #11
unblock Aug 2020 #2
Ferrets are Cool Aug 2020 #7
apkhgp Aug 2020 #15
unblock Aug 2020 #21
Hekate Aug 2020 #4
LisaL Aug 2020 #5
unblock Aug 2020 #16
apkhgp Aug 2020 #18
LisaL Aug 2020 #22
herding cats Aug 2020 #42
oasis Aug 2020 #6
AmyStrange Aug 2020 #10
Kali Aug 2020 #12
Celerity Aug 2020 #14
CountAllVotes Aug 2020 #17
LisaL Aug 2020 #23
Renew Deal Aug 2020 #19
LisaL Aug 2020 #25
SheltieLover Aug 2020 #20
LisaL Aug 2020 #26
SheltieLover Aug 2020 #30
SheltieLover Aug 2020 #32
LisaL Aug 2020 #33
SheltieLover Aug 2020 #34
Submariner Aug 2020 #27
In It to Win It Aug 2020 #29
chowder66 Aug 2020 #37
fierywoman Aug 2020 #38
GeorgiaPeanut Aug 2020 #39
in2herbs Aug 2020 #40
DavidDvorkin Aug 2020 #41
herding cats Aug 2020 #43

Response to apkhgp (Original post)

Sat Aug 22, 2020, 08:57 PM

1. Pays to scope out the spam file before dumping it!!

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Response to marble falls (Reply #1)

Sat Aug 22, 2020, 09:01 PM

3. Right on that one

You never know what is in there.

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Response to marble falls (Reply #1)

Sat Aug 22, 2020, 09:02 PM

8. Always!

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Response to marble falls (Reply #1)

Sat Aug 22, 2020, 09:02 PM

9. That one's really specific, but I get those phony emails all the time.

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Response to TreasonousBastard (Reply #9)

Sat Aug 22, 2020, 09:05 PM

13. I ignore emails like that.

If somebody managed to order something off your amazon account, it should be reflected in the orders of your amazon account.
A new address would be added to your amazon account.
If it hasn't been done, how would something like this be ordered off your account?

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Response to LisaL (Reply #13)

Sat Aug 22, 2020, 09:14 PM

24. The point is to get us to click to a phony website that will ask us for our information...

These phony websites are getting better, so it's just best not to click on anything.

Then...

1.) Check with your bank, Paypal, or whatever to see if money has been charged (probably not)

2.) Independently sign into your Amazon account and see if you've been hacked and an order actually placed (also probably not)

3.) When satisfied, forward the entire email (including all those routing codes usually hidden) to Amazon-- they should have people dealing with it. This crap makes their lives difficult, too.

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Response to TreasonousBastard (Reply #24)

Sat Aug 22, 2020, 09:17 PM

28. The poster doesn't have an amazon account.

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Response to LisaL (Reply #28)

Sat Aug 22, 2020, 09:20 PM

31. I see that now, but this is just general advice. Myself, when I see these, I just delete them...

Most of the time they're in a junk/spam folder but such filters aren't perfect.

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Response to TreasonousBastard (Reply #9)

Sat Aug 22, 2020, 09:54 PM

35. I keep no address book. If I have any doubt at all I delete. But there's no doubt they could get ...

pretty close to me if they seriously applied all the metrics the "they -MS, google, yahoo, chrome, etc." keep on each of us.

Keep your virus protection up at all times.

I guess I shouldn't be too concerned: it just seems like it was only two or so months ago that federal and Texas state official were saying that we older geezers should just give in to Covid and die off for the economy. They don't want to waste time marketing to me. They wanna market to my heirs.

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Response to marble falls (Reply #35)

Sat Aug 22, 2020, 09:59 PM

36. I have an address book, but I use Thunderbird to consolidate my email accounts so the...

address book is on my computer, not the cloud with the email host. I also have a secret file somewhere in the cloud, or maybe a removable thumb drive, or removable hard drive...

Encrypted, like all decent backups should be.

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Response to marble falls (Reply #1)

Sat Aug 22, 2020, 09:04 PM

11. And to check bank balances!

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 08:59 PM

2. wait, how did it end up in your spam folder?

are you sure it's from amazon or only made to look like it's from amazon?

if that email had a link in it, it could be a phishing attempt.

if you used that link, go to amazon (not through the email link) and change your password!

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Response to unblock (Reply #2)

Sat Aug 22, 2020, 09:02 PM

7. This

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Response to unblock (Reply #2)

Sat Aug 22, 2020, 09:06 PM

15. Spam folder

First of all Yahoo is notorious for sending stuff to your Spam folder.

Secondly, the Amazon Fraud department should be able to track down what is going on here. Seeing as how they want their money and I am not about to pay that off.

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Response to apkhgp (Reply #15)

Sat Aug 22, 2020, 09:10 PM

21. fair enough, point is that the entire email might be fake, including that it's from amazon

and the sole purpose was to confuse you into using their link to supply your amazon login credentials to their fake website instead of the real amazon site when you go to "check your account".

forwarding to amazon will do fine, they should research and let you know if anything specific to your account is wrong and take appropriate action. but they might not respond if this is an email that went out to thousands of people.

the main point is not to click through any links in the email, and to only supply your password when you go to the intended website directly.

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:01 PM

4. Gaah. Make sure to phone your credit card company as well, and best of luck.

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:02 PM

5. Does your amazon account show the order?

If not, something is fishy. Like people already suggested, go directly to amazon and change your password ASAP.

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Response to LisaL (Reply #5)

Sat Aug 22, 2020, 09:07 PM

16. i have a simple rule: i never click through an emailed link

i always go directly to the site through my browser.

the only exception is when creating, when they require it to confirm an email and it comes immediately.

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Response to LisaL (Reply #5)

Sat Aug 22, 2020, 09:08 PM

18. Amazon account

I do not have an Amazon account

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Response to apkhgp (Reply #18)

Sat Aug 22, 2020, 09:12 PM

22. You don't have an account?

Then you don't order off amazon? I am really confused then as to what these fraudsters are trying to accomplish. Was there some link in the email you were supposed to click on? What was the email address the email came from? The address usually gives fake emails away.

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Response to apkhgp (Reply #18)

Sun Aug 23, 2020, 12:42 AM

42. You're fine.

It's a phishing email to try and force you to manually log into a fake amazon account. Then they get your password.

They harvested your email and name from some other place and it's a safe bet you have an Amazon account so they try that.

Change your email passwords across any and all platforms you use the same password. Which should be zero, but people make mistakes.

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:02 PM

6. Kick for exposure.

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:04 PM

10. Did you have to download an attachment...

 

-

to get all that info?

Just asking, because sometimes, thatís how they get you to download a virus to your computer.

Anyway, just a heads up.
========

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:05 PM

12. ...

started getting a ton of spam from account-update@amazon.com last month

https://www.democraticunderground.com/100213801326

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:06 PM

14. that sounds like a classic phishing email, be careful

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:08 PM

17. Close the credit card associated w/that account NOW

Call the credit card company (number should be on the back of the card) and tell them what happened and close it down before it becomes a problem.

I had to do this twice using amazon.com's service that allows you to pay seller's overseas.

I received phishing calls after both purchases and had to close two different credit cards twice because of amazon's inability to provide a secure way to pay!

Keep your eyes open. The thieves are out with long knives right now!

Best of luck!



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Response to CountAllVotes (Reply #17)

Sat Aug 22, 2020, 09:13 PM

23. Seeing as how the poster doesn't have an amazon account, I am assuming

his or her credit cards are safe.

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:09 PM

19. The email might be the fraudulent activity.

It sounds like phishing to get you to give away your amazon password. Sign into your amazon account without clicking links in the email and check it.

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Response to Renew Deal (Reply #19)

Sat Aug 22, 2020, 09:15 PM

25. That would be my guess.

That email is a fraud. The poster doesn't even have an amazon account.

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:10 PM

20. This happened to me, minus the email

Some tech parts I had looked at but never ordered. Somehow they were ordered & shipped to me, but I did not order the stuff. To the tune of >$600!

Call your bank fraud department, if you haven't already!

Request a different credit / debit card and take all payment card info out of Amazon. Also, change Amazon password.

When this happened to me, someone else changed my password, email address & phone # with Amazon. It was a mess!

You might also make a report to your lical police dept. for fraud.

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Response to SheltieLover (Reply #20)

Sat Aug 22, 2020, 09:16 PM

26. I get emails that I ordered something using paypal.

I just ignore them. I know I am not using paypal for anything.

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Response to LisaL (Reply #26)

Sat Aug 22, 2020, 09:19 PM

30. I hate PayPal!

> once my account has been hacked & band fraud people said it came from PayPal.

I won't use PayPal. Cannot ever get answers from them either.

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Response to LisaL (Reply #26)

Sat Aug 22, 2020, 09:20 PM

32. Might be good to check bank accounts too when you see emails

I recently had a $250 charge from some obscure travel agent.

Called my bank immediately & all is ok.

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Response to SheltieLover (Reply #32)

Sat Aug 22, 2020, 09:25 PM

33. My paypal account which I never use doesn't have any payment info connected to it.

NT

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Response to LisaL (Reply #33)

Sat Aug 22, 2020, 09:26 PM

34. 👍

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:16 PM

27. PayPal account locked and Netflix subscription is having billing problems

are two spam mails I get every 4-5 days. Just delete the garbage.

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 09:18 PM

29. I've gotten text messages and emails saying that my Amazon packages were on the way

I have an Amazon account but I never use it.

I've also gotten legitimate-looking emails supposedly from my bank about suspicious transactions also. These emails literally listed the actual last 4 digits of my bank debit card.

I've learned how to spot them now. If I really can't tell, I call my bank or Amazon or anyone else to verify if they were the ones that sent the email or the text.

If you're not vigilant, scammers can get you and they won't stop trying.

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 10:08 PM

37. If it's in your spam folder that's good. The spam filters caught it. Just delete it.

That means the filter is doing its job and you can empty your folder if noting looks legit.

The spam folder is there for you to check for any false/positives AKA good/legit email that got caught in the filters.

I scan through my spam folder only for email that I want to recover to my inbox that I know is safe. Then empty it.
I blacklist anything I can which helps train the filters over time.

It's fine to review an email in there if you aren't sure about it... but yes, as everyone says, do not ever click on a link in them.
Also, do not try to unsubscribe from any of the email in your spam folder.

Spam email is egregious and potentially harmful unwanted email.

Ham email is normal advertising that typically is 3rd party associates which you agree to in the fine print when you sign up for certain updates, notifications and such. I know no-one really wants that stuff but it is legal and you can opt-out. Legit companies will always have an unsubscribe or opt-out option...but if you are not sure about that company you can always mark them as spam.

The fact that the email was in your spam folder tells you that they have scored it to quarantine it automatically.

Filters do not catch everything though and that can be due to new technology, new tricks, new spammers, etc. It's an ever evolving battle.

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 10:24 PM

38. I got an email from "amazon" the other day saying there was some

fraudulent activity with my account. I went to my real amazon account and everything was as it should be. Be vigilant!

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 10:26 PM

39. Add your vendors to your whitelist

 

Then an email from Amazon will never go to a spam folder

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Response to apkhgp (Original post)

Sat Aug 22, 2020, 11:47 PM

40. Interesting. A couple of days ago, right after I had logged off my Amazon account I received an

email about "suspicious activity" on the account. Then, today, I received a telephone call (recording) allegedly from Amazon saying there is a suspicious charge to my account and wanting to know if I had purchased "x" and if not to press 1. I pressed 1 and then was told to stay on the line to talk to someone. No one else got on and the call was disconnected. I checked my Amazon account and did not notice anything.

Thanks for the alert notice. It appears to be happening all over.

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Response to apkhgp (Original post)

Sun Aug 23, 2020, 12:38 AM

41. It's phishing

Usually, those e-mails include a link, supposedly to Amazon, in case you want to cancel the (non-existent) order. If you click the link, you'll probably be taken to a page that looks like an Amazon login page, where they hope you'll enter your password. That's what they're really after.

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Response to apkhgp (Original post)

Sun Aug 23, 2020, 12:50 AM

43. PSA: The OP doesn't have an Amazon account. This was a classic phishing scam.

Most people do have an Amazon account, so if you see something weird like this never click through. Ok?!

Nothing bad happened here beyond a phishing attack caught by their spam folder as it should have been. All is truly well and good in this, except somehow the OP has had their name and email stolen by some scammers.

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