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Passenger

(217 posts)
Wed Sep 8, 2021, 11:23 AM Sep 2021

Amazon to open 2 cashier-less Whole Foods stores next year (AP)

Amazon to open 2 cashier-less Whole Foods stores next year (AP)

NEW YORK (AP) — There will be something missing at two Whole Foods stores opening next year: the rows of cashiers.

Amazon, which owns the grocery chain, said Wednesday that it will bring its cashier-less technology to two Whole Foods stores for the first time, letting shoppers grab what they need and leave without having to open their wallets. Cameras and sensors track what’s taken off shelves. Items are charged to an Amazon account after customers leave the store with them.

But there will be an option for those who want to shop the old-fashioned way: Self-checkout lanes will be available that take cash, gift cards and other types of payment.

Amazon first unveiled the cashier-less technology in 2018 at an Amazon Go convenience store and has expanded it to larger Amazon supermarkets. But it will be the first time it has appeared at Whole Foods, a chain of more than 500 grocery stores Amazon bought four years ago.

One of the new stores will be in Washington, D.C.; the other in Sherman Oaks, California. They will be stocked with the typical Whole Foods fare, including seafood, fresh-squeezed orange juice and organic vegetables.

Even with the technology, Amazon said it will still hire about the same number of workers for the stores that it normally would, except they will have different roles, helping shoppers in the aisles or at counters instead of standing behind a register. The company declined to say how many people it will hire.

The company also declined to say if it plans to bring the technology to more Whole Foods locations.


Not laying anybody off just yet, and no talk of wages being too high (as Walmart did when they introduced self-checkout).

Amazon are simply betting people will prefer not having to deal with cashiers.
39 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Amazon to open 2 cashier-less Whole Foods stores next year (AP) (Original Post) Passenger Sep 2021 OP
That is true... Ohio Joe Sep 2021 #1
They aren't talking about self-checkout. They are talking about no-checkout. GregariousGroundhog Sep 2021 #10
I disagree... Ohio Joe Sep 2021 #39
They want me to check myself out, but if I throw my own bag Harker Sep 2021 #12
Two places I won't be shopping at. Besides, HEB and HEB/Central Market are better. marble falls Sep 2021 #2
My daughter in San Antonio loves HEB Tree Lady Sep 2021 #29
It's just a great place to shop and they treat their employees well, I see the same ones year ... marble falls Sep 2021 #36
There is a HEB near my daughter in Alamo Heights Tree Lady Sep 2021 #37
I won't shop at whole foods if they do that. Demsrule86 Sep 2021 #3
I wish they'd develop a customer-less system BannonsLiver Sep 2021 #4
+1 !!!!!!! n/t Passenger Sep 2021 #9
Message auto-removed Name removed Sep 2021 #27
"All your jobs are belong to us." - DigiBorg, Inc. Champp Sep 2021 #5
No interest. nt Tommy Carcetti Sep 2021 #6
I wouldn't shop at Whole Paycheck Jilly_in_VA Sep 2021 #7
Message auto-removed Name removed Sep 2021 #17
Your Lack Of Self Awareness Is Hilarious! Jim G. Sep 2021 #19
Whoa what did I miss? BannonsLiver Sep 2021 #30
Not Much Really... Jim G. Sep 2021 #35
This message was self-deleted by its author tenderfoot Sep 2021 #22
I hope they plan good security in those stores FakeNoose Sep 2021 #8
The tracking technology is really really good fescuerescue Sep 2021 #33
So it sounds like I will have to do nothing radicalleft Sep 2021 #11
What about bagging? marybourg Sep 2021 #13
Most of the time radicalleft Sep 2021 #14
Message auto-removed Name removed Sep 2021 #15
I'll never see this. I don't shop at Whole Foods. MineralMan Sep 2021 #16
Message auto-removed Name removed Sep 2021 #20
I could cook up a bunch of rice, sure, but MineralMan Sep 2021 #23
It's ok. nobody knows what makes this one tick. mn9driver Sep 2021 #25
... BumRushDaShow Sep 2021 #28
Message auto-removed Name removed Sep 2021 #26
This message was self-deleted by its author MineralMan Sep 2021 #24
Wally World tried one of those around here. Liberal In Texas Sep 2021 #18
UFCW response bigtree Sep 2021 #21
I stand with the UFCW. BlueIdaho Sep 2021 #34
Bravo! Union man myself. n/t Passenger Sep 2021 #38
That will not work...whole foods is not a cheap store and I promise you the customers won't Demsrule86 Sep 2021 #31
That actually sounds really nice fescuerescue Sep 2021 #32

Ohio Joe

(21,748 posts)
1. That is true...
Wed Sep 8, 2021, 11:25 AM
Sep 2021

There are even people right here that will celebrate people getting fired and more than happy to do the companies work for free. Pretty fucked up if you ask me.

GregariousGroundhog

(7,517 posts)
10. They aren't talking about self-checkout. They are talking about no-checkout.
Wed Sep 8, 2021, 11:41 AM
Sep 2021

Cameras and shelf sensors with artificial intelligence watch you as you shop and tally up everything you take off or put back onto a shelf. When you walk out the door and your credit card is charged.

You aren't doing their work, work is being flat out eliminated. I'm really curious as to how smart Amazon's AI is and its error rate compared to a paid checker or self checkout.

Ohio Joe

(21,748 posts)
39. I disagree...
Wed Sep 8, 2021, 10:10 PM
Sep 2021

If I go to a convenience store, most times I don't need a bag as I only get one or two items. When I go to a supermarket, I tend to get at least 8-10 bags of stuff. So... Yeah, the job is being eliminated but not the work.

Harker

(14,007 posts)
12. They want me to check myself out, but if I throw my own bag
Wed Sep 8, 2021, 11:45 AM
Sep 2021

on the scale at the wrong moment, a person has to approve... it's a racket.

Modern life is a racket.

Tree Lady

(11,443 posts)
29. My daughter in San Antonio loves HEB
Wed Sep 8, 2021, 02:03 PM
Sep 2021

We don't have the stores in the west. They have a program to hire and train retired military officers for management, my son n law who just retired this summer is going through interviews for the program. He is Lt. colonel in AF.

marble falls

(57,063 posts)
36. It's just a great place to shop and they treat their employees well, I see the same ones year ...
Wed Sep 8, 2021, 08:45 PM
Sep 2021

... after year. My daughter in FL misses HEB, and my dad lives in Tempe. He wants to hit HEB (pronounces is "heb&quot as soon as we can when he visits. When in Tempe, I want to hit: Chef Store.

Tree Lady

(11,443 posts)
37. There is a HEB near my daughter in Alamo Heights
Wed Sep 8, 2021, 08:49 PM
Sep 2021

That is just like Whole Foods but half the price, I couldn't believe how cheap the name brand organics are.

BannonsLiver

(16,348 posts)
4. I wish they'd develop a customer-less system
Wed Sep 8, 2021, 11:30 AM
Sep 2021

ThT way I could shop without having to be around other customers, who are inherently annoying.

Response to BannonsLiver (Reply #4)

Jilly_in_VA

(9,962 posts)
7. I wouldn't shop at Whole Paycheck
Wed Sep 8, 2021, 11:36 AM
Sep 2021

even if they opened one here, which they won't...the market is apparently not "right" for them, despite having a state university with a large student and faculty population. We're not snobbish enough like Charlottesville. We couldn't even get a Trade Joe's, FFS. We finally got an Aldi, at least, where I shop on occasion, but I usually go to Kroger and to Food Maxx, which is an amazing international market. And I most certainly would not shop at a cashier-less Whole Paycheck. Screw that.

Response to Jilly_in_VA (Reply #7)

Response to Name removed (Reply #17)

FakeNoose

(32,613 posts)
8. I hope they plan good security in those stores
Wed Sep 8, 2021, 11:40 AM
Sep 2021

The shoplifting will be horrendous.

Not saying that Whole Foods stores have bad security, I'm just saying that NO retail establishment employs enough rent-a-cops to fight off the determined shoplifters.

radicalleft

(478 posts)
11. So it sounds like I will have to do nothing
Wed Sep 8, 2021, 11:42 AM
Sep 2021

other than what I do now, which is put the items in my cart and then have the convenience of skipping waiting in line altogether...yeah I could go for that.

Response to Passenger (Original post)

MineralMan

(146,282 posts)
16. I'll never see this. I don't shop at Whole Foods.
Wed Sep 8, 2021, 01:20 PM
Sep 2021

They don't have products I use on a regular basis, so it's not a complete source of the goods I need from such markets. Therefore, I don't go there at all. Instead, I shop at stores that carry everything I want to buy in the way of food, paper goods, household products, etc.

That Whole Foods is owned by Jeff Bezos and Amazon does not play into it at all. That they're offering cashier-free shopping doesn't either. I don't care. I don't have the time or energy to go to multiple stores to buy what's on my shopping list. I just don't.

My wife went to Whole Foods once, because she had an Amazon order to return. It was very convenient for that. However, she also needed some rice to make some dog food for one of our dogs that was having digestive issues. Chicken and rice fixes those conditions. However, Whole Foods only had long-cooking rice. It was organic, but the dog doesn't care about that, and it doesn't even matter. It was expensive, which we care about, and it takes a lot longer to prepare, which I care about when I'm making food for a dog.

I cooked the rice for the dog. Then, the next day, I was at the supermarket. Rice was on my list, since my wife just bought a small bag of the slow-cooking organic rice. There on the section of an aisle which featured rice, I found organic rice, ordinary rice, Minute rice (which still isn't ready for many minutes), and shelf-stable pre-cooked rice that gets reheated for 90 seconds in the microwave, in its own packaging. I bought the 90-second rice for my dog. He doesn't care. He likes it just as well as the organic rice my wife bought, and it's just as good for what ails him, along with some canned chicken.

My point is that I can buy any sort of rice at my supermarket, from pricy organic varieties to rice that is ready in 90 seconds. At Whole Foods, I can't do that. So, I don't shop there. If I want organic rice, I can get that at my supermarket, but I can't get shelf-stable, pre-cooked, 90-second rice at Whole Foods.

Response to MineralMan (Reply #16)

MineralMan

(146,282 posts)
23. I could cook up a bunch of rice, sure, but
Wed Sep 8, 2021, 01:48 PM
Sep 2021

I don't. That isn't what he usually eats. He only gets rice if he has a digestive upset. Works great, but isn't a good regular diet.

So, when I need it, I only need enough for one or two meals. In reality, white rice takes quite a bit longer than 15 minutes to prepare. More like 30 minutes, since the water and rice have to come to a boil, then simmer for about 20 minutes, covered. Then, it has to cool down before it's OK for the dog to eat. If I make a larger batch, most of it gets wasted, and I'd have to warm it up before feeding it to the dog, anyhow.

I do know how to cook rice. I just don't choose to take that time for an occasional rice meal for my dog with the runs.

I must confess that I don't understand what you're scolding me about, really. The question isn't the rice, it's the options. I have more options at the supermarket than I do at Whole Foods. I like having options when I shop. So, I shop where I find the most options. Today's supermarkets offer everything that's available at Whole Foods, and hundreds upon hundreds of choices of things not offered at Whole Foods. I can find no good reason to shop at Whole Foods, to be quite frank. There's one just five minutes away from my house, but there are also several supermarkets the same distance away.

Response to MineralMan (Reply #23)

Response to Name removed (Reply #20)

Liberal In Texas

(13,542 posts)
18. Wally World tried one of those around here.
Wed Sep 8, 2021, 01:31 PM
Sep 2021

Some kind of Walmart Food Store. All charged to some app on the phone somehow, I never went so I'm not sure how it worked.

Anyway it was a miserable failure and is closed and at last drive-by the building is still empty.

bigtree

(85,984 posts)
21. UFCW response
Wed Sep 8, 2021, 01:36 PM
Sep 2021

...my union for 36 years, Locals 400 and 27.

WASHINGTON, D.C. – Today, United Food and Commercial Workers (UFCW) International Union announced its opposition to Amazon expanding its cashierless technology to other retailers, the latest move by the company to force this platform on more consumers and companies. UFCW International President Marc Perrone issued the following statement:

“Let there be no doubt that Amazon represents a direct threat to 16 million American retail jobs and is part of a ruthless strategy to eliminate as many good jobs as possible.

“This so-called cashierless technology is nothing but a trojan horse that will let Amazon control and monopolize competing retailers and give Jeff Bezos direct access to their customer data. It is time for regulators and our elected leaders to act before Amazon does lasting damage to our already-fragile economy.

“Every politician running in 2020 needs to tell voters whose side they are on. Will you roll over for billionaire CEOs like Jeff Bezos or will you stand up and fight for good American jobs?”




Amazon expanding its cashierless technology to its Amazon Fresh grocery stores, as well as licensing the technology other retailers, would likely:

Discriminate against over 24 million U.S. households which are underbanked
Threaten the jobs of America’s 16 million retail workers
Grow the cashierless retail tech market to $50 billion and force widespread adoption by other stores
Give Amazon unfair access to its competitors’ customer data, raising privacy concerns

https://www.ufcw.org/press-releases/amazontech/
https://www.ufcw.org/press-releases/ufcw-amazon-grocery-expansion-with-cashierless-technology-threatens-good-paying-jobs-of-essential-workers/

article:

UFCW calls out Amazon’s greed-driven pursuit of cashierless grocery stores
https://labortribune.com/ufcw-calls-out-amazons-greed-driven-pursuit-of-cashierless-grocery-stores/

Demsrule86

(68,539 posts)
31. That will not work...whole foods is not a cheap store and I promise you the customers won't
Wed Sep 8, 2021, 04:00 PM
Sep 2021

go for it. Hell, I wouldn't go. I have left an entire basket of groceries at Walmart because they had no open lanes with cashiers. I simply won't do it.

fescuerescue

(4,448 posts)
32. That actually sounds really nice
Wed Sep 8, 2021, 04:24 PM
Sep 2021

I worry about Covid the most waiting in line to check out. That's where we group up to close.

Avoid a Covid gather point is a good idea.

Getting rid of cash register choke points would probably save lives.

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