Anyone switched from att uverse to comcast internet?

[musiclawyer]

I'm pretty sick of my slow internet; even the uverse pro only downloads at 1648 in my area and upload is not even 500. I know comcast is faster. But I'm afraid of losing my att.net email address. Can I keep it even if I switch to comcast internet?

[MANative]

1. I'd never even consider it. Have had nothing but HUGE problems with Comcast.

Internet connection is horrible - drops completely several times a day and is horribly slow all the rest of the time. Same thing happens with my TV - pixelating and dropped channels. If this is what cable is supposed to be, we've all been sold a bill of goods. Have had techs here literally over 30 times and they haven't been able to find or fix the problem. Customer Service is pitiful and I'm wasting over $150/month because there is no other option where I live. Run the other way!

[ProdigalJunkMail]

2. we have Comcast here and have been very happy with it

I think your best bet is to check with people in and around your neighborhood area who have Comcast and ask them. At the house we are in now, we are consistently downloading and uploading beyond our paid-for speed. The connection is always up and only once in a blue moon do I have to reset the router.

However, at our other home... before we moved, the service was not so hot. Slow speeds and frequent disconnects. After talking with people in the neighborhood who also had Comcast, it was apparent it was a common issue.

All ISP's suck at times... you just have to be patient til you find the one that meets your needs. Unfortunately, there are usually VERY few to choose from.

And if you change? Your @att.net email will be history... sorry.

sP

[Glitterati]

4. Same here

Comcast has been absolutely rock solid.

I did have a problem when I first moved in, as they wouldn't even install cable. They said the house was too far off the road; more than 250 feet. It is off the road, but actually 247 feet. However, I only got cable installed after I filed a complaint with the FCC. No one would install TV or internet service - not DISH, not Comcast, not AT&T - no one. I was sitting on this hill with no television, no phone, no way to communicate with the outside world except for my cell phone. Antennas didn't work, the area is notorious for not picking up signals.

So, I wrote to the FCC and asked if that was their intention of taking TV to paid services and if it was OK with them that a tornado could be headed right for me and I would have no way to know.

They forced Comcast to do the install and my internet and cable have been rock solid, even at those distances.

Comcast had the subdivision wired long ago and didn't want to install just one house with a long run.

[Sekhmets Daughter]

3. Wow...

I loved my Uverse. I'm pretty sure you lose the email address as you won't be part of the AT & T network. I never used my email account with them so I can't say for sure. When I moved I had no choice but to sign up with Comcast for internet and television. If you use Uverse for TV you will come to hate Comcast with 16 passions.

[ohheckyeah]

5. I'm happy with my Comcast Internet.

I have found it to be reliable.

Your Speed Result:
Download Speed: 19919 kbps (2489.9 KB/sec transfer rate)
Upload Speed: 6198 kbps (774.8 KB/sec transfer rate)

[brooklynite]

6. Checkout DSL Reports...

http://www.dslreports.com

You can get ratings on every internet provider in your area.

[bluestate10]

7. I have Comcast and am happy with the service. I switched from Verizon.

Set up a Yahoo or Google mail account, those port to any carrier as long as you remember the username and password that you used when setting them up. Notify any email contacts you have of your new email address. If you do business transactions online, update your email address at all such locations.

[ben_thayer]

8. We've had Comcast for almost 10 years

Had plenty of problems for most of that time, thanks mostly to incompetent techs. Finally, when it got to the point the system (Including the house phone) was dropping out literally every 10-15 minutes, I spent time researching the technology and wound up completely re-installing everything myself. TV, broadband and digital voice have now been working flawlessly for the last 2 years. Now that it's all working properly, it's GREAT, but, I'm sorry to say, you have to watch the techs like a hawk. The ones they kept sending me would consistently do just enough to get by and get out.
If you do choose them I hope you have better luck.

[shanti]

9. about comcast...

i have it, but it is expen$ive without bundling, and i don't bundle. i pay about $70 a month for regular internet service. wish i could find something cheaper, but not many options where i am. you couldn't pay me to use att uverse. my sister had that and had no end of problems with it.

the service is so-so. i have to reset about once a month, but until they put in fiber optics last year, the service went down with regularity.

[CreekDog]

10. Switched from Comcast to ATT --Comcast service was great, however...

Their billing was so incompetent and required endless calls every so often.

Then they kept trying to bill me for equipment they didn't send and i didn't ask for.

Then i would call and they'd say, "don't worry about it" and then would follow a letter threatening collections.

I left them thinking they'd send my account to collections for equipment they didn't even make, yet somehow were attempting to bill me for.

this was in 2010. i still have the receipts --that's how little i trust Comcast.

ATT has good and bad points, but mostly ok. Speed is somewhat less

But with Comcast there were major problems with the billing one or two times per year and nobody could convincingly fix any of them without several calls for the same issue, and several escalations.

So I was convinced that they didn't know what they were doing and left as soon as one of their competitors ran the lines in my neighborhood.

OH and WHEN I cancelled:

They screwed that up too. they didn't cancel my service on the appointed date --i actually had a credit, but for almost two months they kept rescheduling my cancellation, until my credit was consumed and suddenly i was in arrears --again. And at that point, they were telling me that when they finally did cancel me, my refund would take TWO months after.

I took it to Twitter and that's the only thing they responded competently to.

But I ain't going back.

[putitinD]

11. never had a problem with comcast. had it over 10 years