Food Industry: Storm Response Sparked New Lessons
SCOTTSDALE, Ariz. — The response to Hurricane Sandy was an eye-opener for retailers, associations and the entire food industry, with plenty of lessons for future crises, said a panel of industry leaders at a Midwinter session here.
Regional leaders faced daunting challenges in coordinating logistics and communicating to stakeholders. While some had faced prior crises, there was really no full preparation for a storm of that magnitude, they said.
Following are some of the lessons learned by panelists,
• Business must take care of itself in this type of crisis, because the first priority of government is area residents rather than businesses.
• Build relationships with parties such as utility companies in advance, because some of these parties fail to become directly involved in high-level crisis discussions with government and businesses at the time of a catastrophe.
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