Brava! Functional Human Being~
Posted by Madison Kimrey at 6:51 PM
Customer Service
I am not an expert on economic policy and don't play one on TV. I've looked over Governor Pat McCrory's new budget proposal though the lens of an ordinary young citizen keeping up with the latest important news from my state.
One of the main things that stuck out to me was the $77 million proposed to the Information Technology Reserve to, "fix our systems and increase customer service."
Customer service? Really? Because Governor McCrory, as far as I and the rest of NC's young citizens are concerned, your customer service sucks.
Do you know what technology is used to process? Pending applications from 16 and 17 year olds who have pre-registered to vote when they turn 18 and it's time to automatically add them to the voter rolls. The Board of Elections was able to do this with their existing software before our ability to pre-register was eliminated. It would be interesting to see how improved technology services could improve the process.
When that opportunity was eliminated, and we looked to the Governor's Office for customer service solutions, we were called bureaucratic burdens and props. I wonder if part of fixing our state government's customer service includes treating NC's young citizens with dignity and respect? I won't hold my breath.
Read More: http://functionalhumanbeing.blogspot.com/2014/05/customer-service.html
Tell it Madison!
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