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dixiegrrrrl

(60,010 posts)
Tue Jul 1, 2014, 07:31 PM Jul 2014

T-Mobile Accused Of Making A Ton Of Cash From Bogus Charges On Phone Bills

T-Mobile is just the latest phone service to do this crap.
And T-Mobile stole customer money 2 ways:
by cramming unapproved charges on your bill ( they get a kickback for this)
and
by subtracting the cramming fee from your minutes if you are a pre-paid customer.Go to link to see what the phony charges look like on a T-Mobile bill.


The self-described “Un-carrier” has been accused in federal court of making hundreds of millions of dollars off of so-called “premium” text-messaging subscriptions that were often never requested by subscribers.

According to the complaint [PDF] filed by the Federal Trade Commission in a U.S. District Court in Seattle, T-Mobile allowed third parties to participate in what’s known as “bill cramming,” the placing of often-questionable charges for premium services on a phone customers’ bill.

The FTC alleges that T-Mobile received anywhere from 35-40% of the total amount charged to consumers for subscriptions (mostly $9.99/month) for things like “flirting tips, horoscope information or celebrity gossip.”

Making matters worse, the government claims that T-Mobile sometimes continued to bill customers for these services even after being made aware that they were being operated by scammers.
http://consumerist.com/2014/07/01/t-mobile-accused-of-making-a-ton-of-cash-from-bogus-charges-on-phone-bills/


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T-Mobile Accused Of Making A Ton Of Cash From Bogus Charges On Phone Bills (Original Post) dixiegrrrrl Jul 2014 OP
So glad I use Tracfone, NEVER have I had a problem with them. n/t RKP5637 Jul 2014 #1
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