"Reports of an eBay Outage While Company Remains Silent"

[RKP5637]

Something very strange is going on ...

http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2014/7/1406807196.html

There are reports from users who say they were unable to access eBay overnight, and EcommerceBytes received an EKG report overnight. One reader told us, "The site has been down intermittently and tonight it's already been down over an hour and a half, prime evening hours."

The website IsItDownRightNow shows some issues with eBay in its chart, but the telling sign is the number of comments from people who are having problems either accessing the site, signing in, or using certain functions. Another site, DownDetector, also shows problems and comments from users.

Slashgear wrote last night that an eBay outage began at approximately 8 minutes after 10PM Central Time. Some users who were able to access the site reported the problem on the eBay discussion boards.

The problem isn't just one of accessibility - some users can get to the site but can't use certain features. eBay has not posted any issues on the systems board set up to report issues, but that's no surprise - it rarely uses that board any more other than to report weekly maintenance hours.

eBay had a similar problem last year. eBay has apparently since scrubbed its Outage Policy with a generic message: "eBay's highest priority is our members' trading success. There are many events, from natural disasters to power outages that can disrupt bidding and finding on eBay. If a lengthy outage occurs, information about the outage will be posted on the Announcements Board."

We're able to access and login to the site even as others continue to report problems. We've got an inquiry into eBay about the nature of the problem and what happened to its outage policy.

[frylock]

1. shoot..

was looking to snipe a bid in an hour. guess I just best do it now, just in case.

[RKP5637]

2. There seems to be some weird stuff going on... I read some people get in OK,

but then have trouble accessing some areas. I'm holding off listing stuff until it all calms down some. I don't know, maybe auction sniper and like might be affected somehow, however they get in in those last seconds.

[frylock]

3. i've been able to get in all morning..

I don't like using those sniper apps, and do it myself, manually.

[RKP5637]

5. Might work fine then ... it seems to be regional, apparently. Good luck with the snipe!!!

[frylock]

7. thanks!

[RKP5637]

8. I just noticed, according to this site I use for site status, it says eBay is now back up!!!

Good news!!!!!!!!!!

http://www.isitdownrightnow.com/ebay.com.html

[frylock]

10. successful bid!

thanks for the update!

[RKP5637]

11. Perfect! Congratulations!

[madokie]

4. I went there last night to check on a purchase

and again after reading this and had no problem either time.
but who knows whats going on in ebay land

For the record I've had a pretty good experience with purchasing on ebay. the one time I didn't they went to bat for me and in the end it turned out ok. I've made over 200 purchases so far

[RKP5637]

6. Yep, I buy and sell a fair amount on eBay too. As I tell some of my friends when they

complain, where in the world are they going to get such an amazing number of users looking at their stuff. I think over the past couple of years or so eBay has really gotten a lot better. There are hiccups from time to time, but for the most part I think eBay works darn well!

[RKP5637]

9. Good news! See my post #8, it says eBay is now back up!

[madokie]

12. cool. :-)