PlayStation Network Users Report Hacked Accounts, Terrible Options From Sony – Consumerist
If you use PlayStation Network, Sonys online platform for buying games and downloadable content for games, consider not keeping payment information on file and changing your password. Its bad enough that stories of hacked accounts have surfaced in recent days, but these users report that Sony has given them no good options: they can eat hundreds of dollars worth of purchases, or lose access to their PSN accounts
forever.
If youre wondering what kind of mischief can result when someone gets hold of your account, well, heres the sad tale of a Reddit user who disputed $570 in fraudulent purchases made on their account. Thats what youre supposed to do when fraudsters get hold of your account and make a bunch of unauthorized purchases, right? We thought so. Sony disagrees, though. Theyre holding this gamers account hostage until they pay back the $570 in fraudulent charges. No, really.
http://np.reddit.com/r/gaming/comments/2yhqlb/sony_is_holding_my_psn_account_hostage/
...
This user isnt alone. It happened to another person, who posted to Reddit before taking the step of disputing the charges. The situation is similar, with about $600 in fraudulent charges that Sony wont admit are fraudulent. Heres the dilemma that Sony has given this user: they can dispute the charges and have their account indefinitely banned from PSN, or they can pay the $450 and have their console banned for only six months. http://np.reddit.com/r/gaming/comments/2yq8oq/my_psn_account_got_hacked_this_morning_sony/
This victim has turned down offers of gifted games, instead wanting to turn the worlds attention to Sonys bad security practices. The company is displaying a particular gift for blaming users for their account breaches, which is rather ironic considering the terrible breach of employee data, films, and employee e-mails late last year in another branch of the company.
http://consumerist.com/2015/03/12/playstation-network-users-report-hacked-accounts-terrible-options-from-sony/