Walmart finds solution to poor customer service: Lay off more people.

[Binkie The Clown]

http://www.chicagotribune.com/news/sns-wp-blm-walmart-3225e4d4-6912-11e5-bdb6-6861f4521205-20151002-story.html

The timer was set up after Greg Foran, head of the company's U.S. operations, made Oct. 1 a "line in the sand" for transforming Wal-Mart into a cleaner, easier and friendlier place to shop. The 54-year-old executive has crisscrossed the country visiting stores, trying to bring them up to par.

---snip---

In that vein, Wal-Mart said on Friday that it was cutting 450 workers at its headquarters.

"While difficult, I believe these changes will help us become a more nimble organization that serves customers better," Chief Executive Officer Doug McMillon said in a memo to employees. ...

[The Velveteen Ocelot]

1. There you have it. Lousy customer service = fewer customers.

That way you won't need as many employees. Problem solved.

[lpbk2713]

2. "The beatings will continue until morale improves."

They are expected to show the world they really love working their shit jobs for a shitty employer.

[PoliticAverse]

3. I think Walmart is really suffering from a "penny wise pound foolish" management style.

I'm don't think that will be easily fixed as long as the current ownership remains.

[toddwv]

4. I hate going to Walmart

40 cash registers but only 4 have cashiers...

[Sen. Walter Sobchak]

5. My every interaction with Wal-Mart corporate has suggested...

and operation that is already short staffed to the point of complete and total dysfunction.

[Recursion]

6. 450 HQ middle managers

Sounds fine with me

[1939]

7. Headqarters, not stores

Any headquarters is by its definition "nonproductive" and a drag on a company. While some things that HQ does are necessary, the imperative to continual growth in size is more a factor of Parkinson's Law than the amount of necessary work to be done. Periodic "sweeping out the chaff" ins necessary and is actually beneficial for the line workers in the stores.

[ProfessorGAC]

8. Really?

Middle managers? The people who are just doing their job and don't make decisions and don't set corporate policy?

You sure?

[Fumesucker]

9. Isn't there a Presidential candidate who once was on the Walmart board of directors?