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HipChick

(25,485 posts)
Mon Jan 2, 2017, 09:45 PM Jan 2017

BBB revokes MyPillow accreditation....Owner is a big Trump supporter..birds of a feather


BURNSVILLE, Minn. - The Better Business Bureau (BBB) has revoked the accreditation of Minnesota-based MyPillow, lowering its rating to an F based on a pattern of complaints by consumers.

The BBB made the decision after reviewing Chaska-based MyPillow's "buy one get one free" offer, which violates the organization's code of advertising.

“Among other issues, BBB has attempted to persuade MyPillow to discontinue their "buy one get one free” (BOGO)/other discount offers without success,” said Dana Badgerow, president and CEO of BBB of Minnesota and North Dakota. “Continuous BOGO offers, which can then be construed as an item's regular, everyday price, violate not only BBB’s Code of Advertising - which all BBB Accredited Businesses agree to abide by - but also other state and national organizations’ rules.”

BBB’s Code of Advertising requires that an offer need to be extended for a limited time, or it becomes a continuous offer and therefore the normal price of the product – not a sale price or free offer. In the case of MyPillow, the BBB says anyone can get the BOGO discount codes, and if a prospective customer calls the company without one, they can get the BOGO deal, regardless.

MyPillow owner and CEO Mike Lindell responded to the BBB allegations by stating he would not be able to stop the company's BOGO offer at this time, but would look at making changes in 2017. When pressed on what type of changes the company would make, Lindell was was non-specific.


The BOGO complaint was not the only issue or complaint the BBB brought to MyPillow’s attention.

As Seen on TV” claims are sometimes listed on MyPillow boxes where the content is NOT the same as seen on the company’s TV ads. The company has made an effort to remove this, but it can still be seen on third party seller packaging (Walmart, Target, etc.)


Photos of MyPillow on some boxes show the premium, gusseted pillow, when the box actually holds their standard pillow. The company has made an effort to correct this, but it can still be seen on some third party seller packaging.
Claims of offering a “full warranty” when the warranty was not full (customers need to pay a fee to return the pillow).
A pattern of complaints filed against MyPillow has been identified by BBB regarding customers’ understanding of the buy one/get one free offer. A substantial number of the 232 complaints filed against the company regard confusion on the offer.

“We are hopeful that MyPillow will modify their advertising and eliminate discount offers, since the pillows need to be sold at a “regular price” for the majority of the time,” Badgerow said.

This is just the latest bump in the road for MyPillow. In November Lindell agreed to pay a penalty of $1 million after a group of California County Attorneys took legal action against the company, alleging deceptive advertising. A consumer watchdog organization said MyPillow's website made unsubstantiated claims its products can cure snoring, migraines, fibromyalgia, and other health maladies.

Lindell agreed to the settlement, but insisted he made no medical claims whatsoever, saying MyPillow simply posted customer comments on the website. He told NBC News he is settling the charges simply because it makes financial sense, and is not an admission of guilt.
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BBB revokes MyPillow accreditation....Owner is a big Trump supporter..birds of a feather (Original Post) HipChick Jan 2017 OP
Why is it so hard for people to be truthful? madaboutharry Jan 2017 #1
Most Advertising Is Deceptive..... global1 Jan 2017 #5
One word: money. trotsky Jan 2017 #11
I looked this up some weeks ago Warpy Jan 2017 #2
Pillows are crap riverwalker Jan 2017 #3
Have you tried mercuryblues Jan 2017 #6
I've heard the ads on r/w radio while driving kskiska Jan 2017 #4
Blecch . . . If I see the fish on the billboard, the business is instantly off the list . . . hatrack Jan 2017 #7
I checked those out one time and the reviews are about the worst I've ever seen for any product. Vinca Jan 2017 #8
No tell hotel....hourly room rental available HipChick Jan 2017 #9
But it's the Official Pillow of the National Sleep Foundation!!! pinboy3niner Jan 2017 #10
As you make your bed malaise Jan 2017 #12

madaboutharry

(40,147 posts)
1. Why is it so hard for people to be truthful?
Mon Jan 2, 2017, 10:09 PM
Jan 2017

Just sell the fucking pillow and once in a while have a special or a sale. What is so hard about that?

global1

(25,166 posts)
5. Most Advertising Is Deceptive.....
Tue Jan 3, 2017, 02:46 AM
Jan 2017

It's the American Way.

Out soon to be leader is the king of con - and things will only get worse during his term.

Warpy

(110,900 posts)
2. I looked this up some weeks ago
Mon Jan 2, 2017, 10:26 PM
Jan 2017

when the ads first appeared and since I'm always looking for something with a little less heft than the buckwheat hull pillows I use now. I had to wade through a whole page of complaint pages before I got to their company page and never did find out what he uses in them, only that users say they're overpriced, stink out loud, lump up, and go flat.

No surprise he's a Trump Chump.

riverwalker

(8,694 posts)
3. Pillows are crap
Tue Jan 3, 2017, 12:46 AM
Jan 2017

Like lumps of cut up foam in them, a bag of rolled up up socks. Horrid. I'm always in search of the perfect pillow and always return to latex, but they are getting harder to find.

kskiska

(27,040 posts)
4. I've heard the ads on r/w radio while driving
Tue Jan 3, 2017, 12:53 AM
Jan 2017

and the talk show host touted the company owner as a good Christian.

Vinca

(50,168 posts)
8. I checked those out one time and the reviews are about the worst I've ever seen for any product.
Tue Jan 3, 2017, 09:05 AM
Jan 2017

As for the free pillow they promise to send you, make sure you don't check it out under a black light. It might have been returned from the no tell hotel.

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