Computer outage grounds hundreds of BA flights in London
Computer outage grounds hundreds of BA flights in London
By JILL LAWLESS AND BARBARA ORTUTAY, ASSOCIATED PRESS LONDON — May 27, 2017, 2:05 PM ET
The airline said it was suffering a "major IT systems failure" around the world. Chief executive Alex Cruz said "we believe the root cause was a power-supply issue and we have no evidence of any cyberattack."
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And after years of rapid consolidation in the business, these computer systems may be a hodgepodge of parts of varying ages and from different merger partners, all layered on top of each other.
A union official, meanwhile, blamed BA cost cutting for the travel chaos, saying the airline had laid off hundreds of IT staff last year and outsourced the work to India.
"This could have all been avoided," said Mick Rix, national officer for aviation at the GMB union.
[link:http://abcnews.go.com/Lifestyle/wireStory/british-airways-computer-outage-causing-global-delays-47676395|
