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Eugene

(61,595 posts)
Thu Sep 15, 2016, 05:06 PM Sep 2016

Samsung, safety regulators officially recall about 1 million Galaxy Note 7 phones

Source: CNBC

The U.S. Consumer Product Safety Commission officially recalled the Samsung Galaxy Note 7 in a Thursday announcement.

The recall will include about 1 million of the premium mobile phones because of serious fire and burn hazards, CPSC chairman Elliot Kaye said at a press conference. Replacement devices should be available at most retail locations no later than Sept. 21, Samsung said.

"I am urging all consumers to take advantage of this recall right away," Kaye said. Consumers can either get a replacement or a refund, from their carrier or directly from Samsung, Kaye said.

While all the Samsung Galaxy Note 7 phones are subject to recall, consumers can look at a special code etched on the bottom of the back of their smartphone, according to Kaye. Plugging that number into Samsung's website will determine whether the phone is subject to a replacement or a refund in the United States.

About 97 percent of the Galaxy Note 7 phones sold in the U.S. should qualify for refund or replacement, he said.

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Read more: http://www.cnbc.com/2016/09/15/consumer-safety-agency-plans-recall-of-samsung-galaxy-note-7-dj-citing-official.html



Anita Balakrishnan
10 Mins Ago
CNBC.com
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