GoodRX - Beware!!!

[HeiressofBickworth]

I was given a Good RX card at my doctor's office. Looking forward to using it, I researched the website for the prescriptions I needed to fill and the closest pharmacy. According to the Good RX website, the drugs in question were priced as follows: Rosvustatin $13.92; Calcitrol $28.36 and Irbesartan $35.69. Imagine my shock and horror at finding, when I picked up the prescriptions, that the cost (WITH GoodRX) was Rosvustatin $239.13; Calcitrol $98.79; and Irbesartan $156.54. [e-mail] has repeated said on its site that "our prices are accurate and are updated daily." I'm left with no other conclusion than this is an outright fraud. BEWARE!!!!

[SergeStorms]

1. Do you have any prescription drug insurance?

If so, they will not cover anything and you'll pay what your insurance covers (or doesn't cover). Just wondering, because I was thinking about getting a card as well, until I read the fine print. I have Medicare supplemental insurance, and GoodRX would basically cover none of my prescriptions.

[Doodley]

3. You are right. It can't be used in conjunction with other insurance or medicare.

[HeiressofBickworth]

6. While I do have Plan D

my purpose was to buy generics at retail, using my insurance for the most expensive drugs, thereby staying out of the donut hole where I would have to pay retail for the most expensive ones. The pharmacy was quite agreeable to this arrangement and did not run the prescriptions through my insurance. They even coded the prescriptions as "Good RX" so as to avoid the mistake of putting these through my insurance. They also didn't understand why the difference in price between the website and the ring-up.

[Doodley]

2. My wife and I use GoodRX a lot (easily ten times per month). You have to be

sure you have selected the right pharmacy, dosage, quantity, and type (pill, capsule, liquid, etc). If any one of those are wrong, it will cost a lot more. GoodRx saves us many hundreds of dollars each month. It isn't a scam.

[HeiressofBickworth]

7. Yes, all prescriptions were exact

and the pharmacy was listed on the GoodRX website. Glad to hear it works for someone!

[Doodley]

9. I think it more likely that the pharmacy made a mistake inputting the information than GoodRX got

it wrong. I am sorry you overpaid from what you should have paid. Next time, insist they try again, or go to another pharmacy.

[dixiegrrrrl]

4. Did you print out and take the coupon from Goodrx to the pharmacy with you?

I have been using the site for the last 2 years, it has saved me thousands..literally thousands..of dollars when I had to take a drug that runs between 1200 and 2,000 a month. I got the drug for a price between 27.00 and 37.00 per month, at both Wal-mart and even Wal-greens.

I need to state that my drugs are generics, not name brand. But the Calcitrol you mentioned is generic name, I just checked on Goodrx and it runs for under 20.00 for 30 days. Your specific location determines the exact low price.

now the pharmacy automatically charges me the lowest coupon price because they know that I will not pay more than that, and that I WILL transfer the prescription to another pharmacy if needs be.
I had to firmly argue with one pharmacy about the price, they tried the switch and bait game on me.

Goodrx says on the site to call them at their 1800 number if a pharmacy will not honor the discount price. Have you done that?

did you put in your zip code on the site so that it showed the prices of every pharmacy in your area?

you probably don't want to discuss your medications on such a public forum, but if you like, you can pm me and we can put our heads together to find the problem in the whole process.
My GP told me about the coupon, and the oncology dept. I go to also recommends the coupons, have not had any problem with the site, they say.

[Doodley]

5. Your advice is very good for the OP. You may have found like I have that you have to insist that

the pharmacy workers get the price you want. Some can be lazy and don't bother to try too hard. We shop around between several pharmacies to get the best prices. Recently our local CVS has been saving us more on some drugs using a discount called SingleCare - and they started doing that on their own initiative - that is great service.

[HeiressofBickworth]

8. As stated in the OP, I was given the card at my doctor's office.

It was in a little stand with GoodRX advertising all over it. The pharmacy loaded the information into their system with no problems. It was the price that was the stunner. All were generics. Pharmacy called the 1800 number while I waited. No explanation given.

[Doodley]

10. Your pharmacy gave you bad service. Did you show them the actual coupon on the RX app or website?

An image on your phone is best so there is clarity about the information.

[HeiressofBickworth]

13. I had an actual card

I don't have a smart phone -- mine is just an old flip phone. It does all that I need it to do: receive calls, make calls and record voice mails. So, knowing that, I obtained an actual GoodRX card from my doctor's office which was good for all prescriptions, not just the ones I submitted to the pharmacy but for future prescriptions too. Presented it to the pharmacist by placing it in her hand. She entered whatever information it was that she needed and then handed the card back to me. So far, so good. The problem was when I went back to pick up the prescriptions. The pharmacist even called the GoodRX 1800 number and they had no explanation as to the whopping difference in price between their website and the cash register price.

[dixiegrrrrl]

11. I think I know what might have happened.

Those discounts change over time. I have tried using the card itself, but got the best prices when I checked the website and printed out the coupons, which do have dates on them.

Sometimes the docs who have the cards do not understand the dating issue.

Might be worth your time to check the website for your specific meds. The program does work.
There are also a few other discount programs like it.

[Doodley]

12. Good point. We always get a new coupon before each prescription pick up because they do change.

[Croney]

14. I love GoodRX.

I used to have to print the coupons, but then the Walgreens and OSCO where I get my eye drops agreed to just look at my phone, and now I don't have to do anything because it's stored in their systems.

I have the GoodRX app on my phone and it updates me with the newest prices, but somehow the pharmacies already have them. I do have private insurance but don't use it for meds because the deductible is high.

As others suggest, I would try again because the costs shown on the coupon should have been what you were charged.

[TuxedoKat]

15. We used it this week

found the prescription for $50.00 less. Would have been even cheaper at Safeway, but none around here.