Took my dad's glasses into the optometrists to have them fixed. He didn't buy them there.

[applegrove]

The tech fixed them for free. Then i asked if they could compare my mom's prescription to mine that was tested there last year. I wear my mom's glasses and have since she died. She did. It took her a little longer than I thought it would. Took the glasses home when I noticed she had replaced one of the nose pads. Again for free. She had noticed it broken in the shop and I had said not to worry about it. Above and beyond. What great goodwill they have from me now.

[InAbLuEsTaTe]

1. Yes, very kind and very smart of them.

[Hoyt]

2. Excellent. Optical shops face tough competition on-line and overseas.

[rickford66]

3. I have had similar experiences while on business.

Most shops will fix frames for free within reason.

[The Wizard]

4. You can't put a price on good will.

[Duppers]

5. A brand name place?

If so, please tell us. Thank you.

[applegrove]

10. Nope. Local.

[Bob Loblaw]

6. I broke mine on vacation

in Bandon Oregon a few years ago. No charge for the fix there, wouldn't accept a tip either. Vacation saved, I really need my glasses.

[askyagerz]

12. There are a lot of places in Oregon that offer free services

From glasses repair to plugging your tire. I have a buddy that goes in and gets his oil topped off for free about every 2 weeks lol

[Bob Loblaw]

15. If it wasn't so far

from family here in the midwest we'd move there. Maybe when we retire.

[askyagerz]

17. I moved out here from the midwest

The secret is to bring your favorite family members out and they end up wanting to move here too. I would say 80% of the Midwesterners move here after visiting once. I just never left after helping a friend move lol

[Honeycombe8]

7. You don't find service like that much any more these days. nt

[BigmanPigman]

8. I worked for an eye doctor part time for two years

and we sold contact lenses and frames too. We always adjusted glasses, trained non customers about how to put contact in (and out), etc for free.

[mountain grammy]

9. We get that kind of service at Costco. They are great.

There is service out there, and they get goodwill from me everytime.

[left-of-center2012]

11. I've had several do similar adjustments for free

Latest was the one in my local Walmart.

[JohnnyRingo]

13. Taking his oath seriously

I believe most doctors personally believe in helping people beyond profit, but the company they hire to run the business end are greedy sharks. That's something of a conflict, but it's become common, especially seen with veterinarian clinics. That's great you found a good one.

It's like a rock star that hires a business manager who takes a big cut of the $300 seat for a concert centered on championing the plight of the working class. The artist means well, but private jet!

[Sherman A1]

14. I have had mine adjusted through the years

at various shops and it's always been a free service. It really doesn't take them very long and builds good will. If you can't make money, make friends.

[TheSmarterDog]

16. That's called Customer Service. A dying art.

[MicaelS]

18. A lot of eyeglass stores do that.

Even Walmart. Seems to part and parcel of the industry. Good will for all of them.