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a kennedy

(29,642 posts)
Thu Nov 1, 2018, 07:14 AM Nov 2018

I can't hear people talking on my Android 6:0:1 phone

they can hear me fine, I get no sound at all. When the phone rings it shows who’s calling and then I accept the call and don’t heat anything, they can hear me, I can’t hear them. I don’t have earbuds or use the Bluetooth. Any suggestions?? Thanks?

11 replies = new reply since forum marked as read
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I can't hear people talking on my Android 6:0:1 phone (Original Post) a kennedy Nov 2018 OP
Settings..Sound...try turning volume up. Crutchez_CuiBono Nov 2018 #1
Tried turning up sound.....nothing. a kennedy Nov 2018 #3
Went to our Best Buy tech support place.......speaker was shot. a kennedy Nov 2018 #10
Good to know.... Crutchez_CuiBono Nov 2018 #11
Put them on speaker for the time being janterry Nov 2018 #2
Hate speaker......will try update..... a kennedy Nov 2018 #4
This message was self-deleted by its author RandiFan1290 Nov 2018 #5
Try turning the phone off (power off) & then turn it back on. N/T CottonBear Nov 2018 #6
Yah, did that, and didn't fix it. a kennedy Nov 2018 #9
You clearly ended up with a TrumpPhone genxlib Nov 2018 #7
Ha ha ha..... a kennedy Nov 2018 #8

a kennedy

(29,642 posts)
10. Went to our Best Buy tech support place.......speaker was shot.
Fri Nov 2, 2018, 02:39 PM
Nov 2018

had to buy a new phone. Tracfone for 99.00 and good to go.

 

janterry

(4,429 posts)
2. Put them on speaker for the time being
Thu Nov 1, 2018, 07:19 AM
Nov 2018

Also try to update the phone - that helped when mine did that.

But, while I had this problem and was searching out a solution - I just used speaker and I could hear everyone and they could hear me .

So, try those two things. And, if all else fails (and you have checked the sound settings carefully)

- do a factory reset. But that would be my last option..

a kennedy

(29,642 posts)
4. Hate speaker......will try update.....
Thu Nov 1, 2018, 07:27 AM
Nov 2018

and it’s so weird, one day working, next not so much. Thanks for suggestions.

Response to a kennedy (Original post)

genxlib

(5,524 posts)
7. You clearly ended up with a TrumpPhone
Thu Nov 1, 2018, 07:57 AM
Nov 2018

You can only talk but no need to listen

You need to go back to an ObamaPhone

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