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LAS14

(13,783 posts) Tue Dec 11, 2018, 08:21 PM Dec 2018

Has anyone used MicroSoft tech support lately? It's great!

Who'd a thunk?????

I've used it 5 times this fall. I use chat. I get smart people who stick with it and pass me on to someone when the problem is beyond their expertise. They are definitely real people. No scripts. What's happened?

Anyone else have this experience????

7 replies

= new reply since forum marked as read

Highlight:

Has anyone used MicroSoft tech support lately? It's great! (Original Post) LAS14 Dec 2018 OP

I wait for them to call me jberryhill Dec 2018 #1

I was going to say Hi! in another thread but it vanished. rzemanfl Dec 2018 #3

Indeed jberryhill Dec 2018 #4

The boot got my vote, literally. n/t rzemanfl Dec 2018 #5

Microsoft has exceptional service with brilliant minds that stay democratisphere Dec 2018 #2

when did they start having tech support? nt msongs Dec 2018 #6

I wasn't aware of good support until sometime this year, but... LAS14 Dec 2018 #7

jberryhill

(62,444 posts)

1. I wait for them to call me

Reply to LAS14 (Original post)

Tue Dec 11, 2018, 08:31 PM

Dec 2018

rzemanfl

(29,556 posts)

3. I was going to say Hi! in another thread but it vanished.

Reply to jberryhill (Reply #1)

Tue Dec 11, 2018, 08:38 PM

Dec 2018

Imagine that.

jberryhill

(62,444 posts)

4. Indeed

Reply to rzemanfl (Reply #3)

Tue Dec 11, 2018, 08:42 PM

Dec 2018

Quelle surprise

rzemanfl

(29,556 posts)

5. The boot got my vote, literally. n/t

Reply to jberryhill (Reply #4)

Tue Dec 11, 2018, 09:07 PM

Dec 2018

democratisphere

(17,235 posts)

2. Microsoft has exceptional service with brilliant minds that stay

Reply to LAS14 (Original post)

Tue Dec 11, 2018, 08:38 PM

Dec 2018

with a problem until it is resolved. People in Tech Support and Customer Service that actually know what they are doing; imagine that!

msongs

(67,395 posts)

6. when did they start having tech support? nt

Reply to LAS14 (Original post)

Tue Dec 11, 2018, 09:46 PM

Dec 2018

LAS14

(13,783 posts)

7. I wasn't aware of good support until sometime this year, but...

Reply to msongs (Reply #6)

Tue Dec 11, 2018, 11:09 PM

Dec 2018

... it may just be that I didn't look for it. I'd give you a link but I'm afraid I'd be alerted for posting a commercial website. I can Dmail it if you're interested.

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