my phone has a black scree, can't turn it on, can't get anything........it's a black screen.........

[a kennedy]

DO I NEED A NEW PHONE??? I've have never had this happen before,..........pluged it in, and it's still all black. NOTHING. HELP

[vercetti2021]

1. Can you pop out the battery?

Pop it out and see if it does come on. If the screen is just black? Might be bricked

[a kennedy]

2. what does that mean bricked??

and I don't know how to get my battery out.

[vercetti2021]

5. Definition

cause (a smartphone or other electronic device) to become completely unable to function, typically on a permanent basis.

[a kennedy]

18. so what do I do now?? if it's completely unable to preform???

[vercetti2021]

22. Might have to get a new one

Idk what your OS system is though

[hlthe2b]

3. What kind of phone?

[a kennedy]

6. samsung galaxy sky

and it's a tracfone.

[The Velveteen Ocelot]

4. If the battery has drained all the way down it might not show anything

on the screen for awhile after you plug it in. How long have you had it plugged in? If it's an iPhone you might try a reboot. https://www.businessinsider.com/how-to-restart-iphone-7-8-x-xs-xr

[a kennedy]

8. tried plugging it in, and it remains black.......I've had my battery down before, but NEVER

have no response after plugging it in. damn.

[dawg day]

14. When my Galaxy is completely drained, it doesn't come back on when I plug it in

When it's at about 20%, it will light up a bit and I can turn it on. Try letting it sit plugged in for awhile.

[a kennedy]

20. I did leave it "plugged" in for about 30 minutes.......AND NOTHING.

damn it........it's still black screen.

[42bambi]

7. Was it charged when you turned it on? If not, it could be a bad usb cable, not able to rechg.

[a kennedy]

9. no, I thought it was about 25ish or so, and knew I HAD to plug in, but when I actually did

plug it in, it was just a black screen. and didn't even indicate I had plugged it in, where before when it was low it would show at least that it had life. Tonight, NOTHING. JUST A BLACK SCREEN.

[TreasonousBastard]

12. A lot of talk while I was tying that other response-- try another usb cable. I thought it...

wasn't taking a charge once and it wasn't.

Lesson learned-- don't use a dollar store usb cable for charging.

[a kennedy]

21. I used the cable it came with........

[TreasonousBastard]

10. I have a Motorola phone that happened to. Try turning it off-- press the button long enough to be...

sure it's off. Then turn in back on.

Next trick is to swipe from the top down and you might see the screen brightness bar, which you slide to the right.

If nothing works, call customer service or take it back to the store you got it from and ask for help.

Both Motorola and Boost have been helpful when I've had phone problems. Apple I've heard good things about but don't know personally.

Have I mentioned lately how much I hate Android phones? I just won't pay for Apple. Or the supposedly really good Samsungs.

[wcast]

17. I've accidentally put brightness to zero several times.

This is what I would try first as you suggest.

[crimycarny]

13. Probably needs a new screen or the LCD cable got disconnected

This same symptom has happened to our phones, iPhone and Samsung, at least 4x in the years we've owned phones. We've gotten good a replacing the screens and there are fairly decent ones on Amazon for around $30.

Here is the most common reason for a black screen on iPhone (it's a cut and paste from an article). I'm sure it's similar with Samsung:

How Do I Know Whether My Display Is Dislodged Or Broken?
I’m hesitant to write this because it is by no means a hard and fast rule, but I have noticed a pattern in my experience working with iPhones. There are no guarantees, but my rule of thumb is this:

If your iPhone display stopped working after you dropped it, your screen is probably black because the LCD cable (display data connector) has become dislodged from the logic board.
If your iPhone display stopped working after it got wet, your screen is probably black because the LCD is broken and needs to be replaced.

[matt819]

15. My iPhone did that a few weeks back

Went through the motions of turning it on, and that worked. Did it for a few weeks but no more. Don’t know why.

[SharonClark]

16. That happened to my tablet.

I could feel the tablet turn on but the screen was black. I sent it in for repair and they replaced the screen; the battery and processor were fine.

[mobeau69]

19. First, make sure there's power to the outlet.