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Fri Jan 1, 2021, 02:48 PM

Any DU'ers that use Think or Swim with TD Ameritrade?

If so does the web version of that platform load up for you? Mine hasn't worked since after the markets closed on Thursday. I click on the link and that takes me to the log-in which goes fine and then all I get is the black screen with the three alternating bars in the top middle. They just keep going and the platform never loads.

I've cleared caches,deleted cookies blah blah but no joy.

I can download and fire up the desktop version with no problem although I never cared for that version--too busy for me. I haven't tried on my Ipad but I might give that a shot.

4 replies, 250 views

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Reply Any DU'ers that use Think or Swim with TD Ameritrade? (Original post)
Bengus81 Jan 2021 OP
Blasphemer Jan 2021 #1
Bengus81 Jan 2021 #2
Blasphemer Jan 2021 #3
Bengus81 Jan 2021 #4

Response to Bengus81 (Original post)

Fri Jan 1, 2021, 03:39 PM

1. I just happened to sign up today and the web version isn't working for me either.. nt

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Response to Blasphemer (Reply #1)

Fri Jan 1, 2021, 04:04 PM

2. Thanks...their servers must have crashed about time they were walking out the door

Doesn't matter until Monday...better get their IP guys on this in a hurry.

Thanks for your reply!

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Response to Bengus81 (Reply #2)

Fri Jan 1, 2021, 04:30 PM

3. You're very welcome! nt

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Response to Bengus81 (Reply #2)

Fri Jan 1, 2021, 04:37 PM

4. Just tried it on my Ipad and it works............

Not using a mobile app but just logging in to TD and using the web based platform and click launch. Logged out, tried it on my desktop and it won't load.

Just tried it on Google Chrome and it loads. This problem has something to do with FireFox.


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