What a pain in the ass.

[Tobin S.]

Last edited Thu Jan 2, 2014, 07:36 AM - Edit history (1)

I bought a new computer the other day and started having wireless internet connectivity problems with it right out of the box. I didn't know if it was a Windows problem or a lenovo problem. I tried all of the remedies out there that I could find on the Web. It would seem like I'd have it fixed and the damned thing would drop the signal again. I refreshed the computer and that didn't work. I called customer support and they told me to take the computer back to the store.

I tried one last thing. I ran across a youtube video that didn't solve my problem but led me to a lenovo site where I found a new WLAN driver and installed it. It seems to have done the trick. I left the computer running all night and it stayed connected. I'm on the computer now, downloading stuff and talking to you guys without any problems.

I'm sure if I was more computer savvy I would have thought to do something like this right off the bat. But nowhere in all of the help files and Web pages on the subject did I run across the solution to the issue. I just guessed, and I guess I guessed right.

What a pain in the ass.

[Locut0s]

1. Yeah wireless issues are actually some of the hardest to track down...

The reason being there are so many variables at play. For one there is always the possibility that something occurred on the router end, or it could even be a temporary issue with your ISP and Internet connection and nothing to do with the wireless. Then there's the possibility that something in your house environment has changed. For example microwaves and such have been known to interfere with wifi at times. Next the computer could just have a crappy wifi card or antenna design, it's not at all rare. Then there are drivers as you found out. Or it could be other software or settings on your computer interfering.

Upgrading to the latest drivers is always a good place to start for any type of computer trouble though.

Glad to hear it seems to be fixed.

[Auggie]

2. Yeah, pain in the ass. But you fixed it.

Nice job and congratulations.

[Tobin S.]

3. Thank you.

It does make me feel good that I was able to work it out on my own. But, initially, it was very disappointing to have a computer that didn't work correctly right out of the box.

[Sekhmets Daughter]

4. Sorry for your troubles...

and really glad you figured it out. My new Epson all-in-one printer has the same problem. Loses the WiFi connection if not used for an hour or so. Have to turn it off, then restart it. I don't print that much, or use any of the other features on a daily basis, so I just turn it off after each 'job'. Wondering if I should go to the Epson site and look for new WLAN driver.

Best Wishes for a Happy New Year to you and your wife.