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Archae

(46,291 posts)
Tue Jan 5, 2016, 07:50 PM Jan 2016

Computer geeks, I need some help.

I have two computers, one is connected to the Internet through a wire, going through a router.
(I also have an XBox360 that can access the Internet.)

I have a laptop connected to the Internet through the router, WiFi.

I'm trying to connect a tablet just purchased to the WiFi, it keeps saying I need the password, but I can't find it!

The tablet is a "trio stealth g5," 8 gigs memory.

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Computer geeks, I need some help. (Original Post) Archae Jan 2016 OP
It is called your WI-FI SECURITY KEY GreydeeThos Jan 2016 #1
Can't find either one. Archae Jan 2016 #2
Firstly MowCowWhoHow III Jan 2016 #3
It worked! Thanks! Archae Jan 2016 #6
That's my good deed for the month ticked off early. MowCowWhoHow III Jan 2016 #7
Look on the bottom of your router csziggy Jan 2016 #4
you can use your laptop to find out the password, here is a manual jakeXT Jan 2016 #5

GreydeeThos

(958 posts)
1. It is called your WI-FI SECURITY KEY
Tue Jan 5, 2016, 08:00 PM
Jan 2016

It should have come on a sheet in the box with the router. It will be five groups of four digits like this:

4567 7be5 4c0a dbc3 38de

Look on the bottom of the router and see if there is a sticker that says "Gateway Label". You might find the key there also.

MowCowWhoHow III

(2,103 posts)
3. Firstly
Tue Jan 5, 2016, 08:25 PM
Jan 2016


Assuming it's still not working you're looking for a code on the outside of your wireless router, which will be called something similar to 'wireless network key' (see image). This is the password you need.



If that still doesn't work then the key has probably been changed, and you either have to log into the router to discover what the current password is, or reset the router to its factory settings (recessed button somewhere on the router). Sounds like you might need some 'in the room' help if it gets to this stage though.

csziggy

(34,131 posts)
4. Look on the bottom of your router
Tue Jan 5, 2016, 08:37 PM
Jan 2016

Often the password is on a sticker there.

Mine was on the box the router came in - the tech who brought it to the house cut the label with the router model, serial number and key/password number on it. I haven't needed to turn this router over because of that but did with my old router and the one at my mother's house.

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