Gov. Gavin Newsom orders 'reinvention' of troubled California DMV

[Zorro]

Gov. Gavin Newsom on Wednesday ordered an overhaul of the California Department of Motor Vehicles, which has been plagued by hours-long wait times at field offices, computer crashes and voter registration errors involving tens of thousands of customers.

Just a few days after taking office, Newsom appointed a top advisor to a new “DMV Reinvention Strike Team” to revamp the beleaguered agency over the next six months.

“By any metric, California DMV has been chronically mismanaged and failed in its fundamental mission to the state customers it serves and the state workers it employs,” Newsom said in a statement, adding “It’s time for a reinvention.”

The governor appointed state Government Operations Agency Secretary Marybel Batjer to lead the strike team with a goal of modernizing the agency and enacting changes that improve customer satisfaction, employee performance and transparency. Newsom also ordered an accelerated review of initial findings of an ongoing audit ordered last year by Gov. Jerry Brown.

https://www.latimes.com/politics/essential/la-pol-ca-essential-politics-may-2018-gov-gavin-newsom-orders-reinvention-1547071335-htmlstory.html

[BigmanPigman]

1. The local DMV in San Diego is 2 blocks from my apt and it is a

fucking mess, and that is being kind. Lines are 100 people long when they open. To make an appointment there is a months long waiting list. Parking, hours of operation, number of locations, etc. are ridiculous and have been for 30 years. They always blame their out of date computer system for their prehistoric functioning.

[virgogal]

2. Massachusetts now has license renewals at AAA offices.

Also renewal of some registrations.

It's like a miracle .

[CaptainTruth]

3. I lived in CA for a couple decades then moved to FL. I was surprised ...

... by how much better my local FL DMV is. A world of difference.