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Baitball Blogger

(46,570 posts)
Thu Jan 15, 2015, 05:35 PM Jan 2015

Any Brighthouse customers?

Are you seeing those t.v. commercials that say that Brighthouse plans to install high speed internet for everyone for free? I tried calling them but the departments that I reached didn't seem to have any information.

8 replies = new reply since forum marked as read
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Any Brighthouse customers? (Original Post) Baitball Blogger Jan 2015 OP
As far as I can tell from their website, they will INSTALL the internet connection for free, djean111 Jan 2015 #1
Thanks. Baitball Blogger Jan 2015 #2
Canceling tonight AC_Mem Jan 2015 #3
Always ready to hear what the competition has to offer. Baitball Blogger Jan 2015 #4
Not correct... BHNtechXpert Jan 2015 #5
There is a connection. TWC does Brighthouse Roadrunner emails...and more. madfloridian Jan 2015 #6
Thanks For Your Input... ChiciB1 Jan 2015 #7
nothing in BHN press release archives for 2014 or 2015 steve2470 Jan 2015 #8
 

djean111

(14,255 posts)
1. As far as I can tell from their website, they will INSTALL the internet connection for free,
Thu Jan 15, 2015, 05:45 PM
Jan 2015

but then, of course, you have to pay your monthly fee. Most internet providers have specials where they install for free, with,
of course, fine print that says new houses, or pre-wired, or whatever - best to nail that down before they come out. You also might have to sign a contract.
I never had to pay for installation.

click on the details box to see that installation charge is 0.00

http://apps.brighthouse.com/BuyFlow/TPA

AC_Mem

(1,979 posts)
3. Canceling tonight
Thu Jan 15, 2015, 07:01 PM
Jan 2015

I have Brighthouse but I'm going with Centurylink and canceling Brighthouse tonight. I hear that BH is being bought by Comcast which will just drive up our bills. I'm not supporting these monopolies anymore and centurylink is doing fine for me right now for less money per month. I'm also getting the Prism cable tv from centurylink installed tomorrow and will test that out... I. Hearing good things about it! I'm in a suburb of orlando.

BHNtechXpert

(2 posts)
5. Not correct...
Fri Jan 16, 2015, 10:25 AM
Jan 2015

Comcast is buying Time Warner Cable not Bright House Networks. TWC and Bright House Networks are not the same company.

madfloridian

(88,117 posts)
6. There is a connection. TWC does Brighthouse Roadrunner emails...and more.
Sun Jan 18, 2015, 02:27 PM
Jan 2015

A tech was recently trying to explain it to me. I did not catch it all. I think it will affect BH if TW is bought out.

ChiciB1

(15,435 posts)
7. Thanks For Your Input...
Tue Jan 20, 2015, 10:27 PM
Jan 2015

After my husband's parents passed away my husband said we were going to keep the place. His brother lives in the same town but says he doesn't want it. We live about 2 hours away further south, but our side of the family has taken over total care of the place because it's situated on a lake. My husband loves to fish and my daughter & son and their children love spending holidays there. Soooooo, even though it does stretch our finances we simply switched all the bills into our name. AND Brighthouse was the cable company in use so we never switched. The bill seems to go up every month and just last week I decided we needed to switch. Now, having heard what you said about Comcast my mind is made up. We've had DISH for about 14 years and negotiate with them ALL THE TIME. My husband wants his sports channels and so we've always had their complete package. I recently asked them what kind of "down time" there would be because I was going to get a "bundle" with Verizon. After being switched to 3 different people they actually lowered my monthly cost for EVERYTHING to $59.99 a month. Only for a year, but I still can drop them after a year. The Verizon bundle would cost me more.

BUT, with Brighthouse I've found very little co-operation and just don't like them. My husband goes up there about every 5 to 6 weeks, so next time I'll go with him. He can make repairs, but he really loves fishing which I don't. But he still wants all his channels so it costs about $110.00 a month up there.

Anyway, I know too many people who can't stand Comcast not only because of the monopoly factor, the service sucks. Hearing they're negotiating with with BH is all I need to hear.

Thanks for the info.

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