Hawaii exchange contracted CGI, the same company who designed the Federal site
Many experts and advocates remain confident that the problems stopping people from at least shopping for plans can be solved fairly quickly — by early November. The pressure is on at CGI Federal, the prime contractor with a $94 million contract to design the site.
CGI has refused press inquiries, while Obamacare implementers have shown outward signs of frustration with the company. CGI is also building Hawaii’s exchange website, which has experienced the rockiest rollout of any of the 15 state-run exchanges in the country. The head of Hawaii’s exchange did little to hide her displeasure when asked Wednesday whether the exchange would seek reimbursement for the website’s poor performance.
“Contracts are obviously confidential,” said executive director Coral Andrews. “But what I can tell you is a good business practice is to ensure that a contract has the appropriate expectation laid out for milestones not being met, and we did our due diligence ensuring that we went through that process.”
Read more: http://www.politico.com/story/2013/10/obamacare-aca-tech-experts-glitches-issues-problems-98202_Page2.html#ixzz2hWeSvjCQ
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