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question everything

(47,263 posts)
Mon Jan 6, 2014, 01:13 PM Jan 2014

Can be worse than no cable connection

After all, people lose heat, or have to venture out in this cold to make a living. Or even work outdoor..

So when the TV yesterday evening started pixilating, and no Internet connection, we just retired early.

This morning, nothing, but as the temp. "warmed" from -23 to -18, service returned. Sluggish, but there. Got Skype, got email.

Will probably have a repeat this evening and tomorrow morning. Had the same thing last year. Comcast technician said that, even though their engineers say that the cable should withstand low temp. it does not.

And, of course, when I do talk to someone - I want at least credit for these days - and someone wants to "look" at my account, I stop them - don't even try to sell me on Comcast phone. Don't you realize that I DON'T HAVE CABLE?

Sigh. We are as cold as Mars, colder than Siberia. Try to explain to outsiders why we rejoice at the prospect of.... 30 above..


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Can be worse than no cable connection (Original Post) question everything Jan 2014 OP
I lost Comcast cable here, too. Got heat, electricity, phone and DSL. Gidney N Cloyd Jan 2014 #1
My cable stayed on, but I lost service for four days during one of last Lydia Leftcoast Jan 2014 #2
Did you ask them? question everything Jan 2014 #3
Got some results question everything Jan 2014 #4

Gidney N Cloyd

(19,780 posts)
1. I lost Comcast cable here, too. Got heat, electricity, phone and DSL.
Mon Jan 6, 2014, 01:19 PM
Jan 2014

I know bundling these communication services saves a few bucks but diversifying means you won't have everything out all at once.

Lydia Leftcoast

(48,217 posts)
2. My cable stayed on, but I lost service for four days during one of last
Mon Jan 6, 2014, 04:59 PM
Jan 2014

summer's storms.

Did they reduce my bill?

Did the Republicans turn Socialist?

question everything

(47,263 posts)
4. Got some results
Tue Jan 21, 2014, 01:46 PM
Jan 2014

Did not get to call until this morning. The rep first said that there were no reports of outage on Jan. 6 and 7. Of course not, I told him. But that very cold temp. blocks transmission, had a technician last year who agreed.

So... to get me off his back he offered not to charge for the modem - $8.00. I took it.


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