Southwest Airlines sends Flight 1380 passengers an apology letter, $5,000 checks
PHILADELPHIA -- Southwest Airlines has sent passengers of Flight 1380 a letter of apology that includes a check for $5,000 "to cover any of your immediate financial needs" after the plane suffered an engine failure and had to make an emergency landing in Philadelphia.
The letter also says the passengers would separately receive a $1,000 flight voucher.
There were 144 passengers and five crew members on Flight 1380 when its left engine was ripped apart in mid-air Tuesday morning, forcing the plane to make an emergency landing at Philadelphia International Airport. One passenger, Jennifer Riordan, a 43-year-old bank executive and mother of two, died of injuries she suffered when she was partially blown out a window that shattered when the engine failed.
Such payments are not unusual in such situations, said Mary Schiavo, a transportation lawyer and CNN analyst.
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