Long story short ... newish laptop has never had camera plugged in. Old computer automatically
Last edited Fri Mar 20, 2015, 01:23 AM - Edit history (1)
recognized camera upon plug in and walked me through the upload.
This one does not recognize that I have plugged in camera.
What to do?
Please help.
Thanks.
on edit: I am on Windows8 ... with the tiles ... ugh ... if that makes a difference.
Go Vols
(5,902 posts)has a diff/newer OS,the camera maker may not have drivers for it and will not work,you could check their site for drivers tho.
Happened to me when I went from XP to 7 a few years ago with a logitech webcam.
Fumesucker
(45,851 posts)You have to take the card out and put it in a reader..
Go Vols
(5,902 posts)It wouldn't work as a webcam any longer and didn't take the best pics/vids as an portable camera anyway.
logitech clicksmart 510
Tuesday Afternoon
(56,912 posts)hobbit709
(41,694 posts)I've found that removing flash card from camera and plugging it into a card reader plugged into the computer makes for faster transfer of photos.
Tuesday Afternoon
(56,912 posts)camera = Canon PC 1089
I don't know what is a card reader or if I even have one.
can I download and install a driver from the web? yes?
thanks for the help.
Fumesucker
(45,851 posts)And then you plug the card reader into your computer. This way the computer can talk directly to the memory card and doesn't need the driver for the camera.
Your Canon uses a Compact Flash Card and you will need a reader such as this one..
http://www.amazon.com/Transcend-Flash-Memory-Reader-TS-RDP8K/dp/B001NS0OZ4/ref=sr_1_2?s=electronics&ie=UTF8&qid=1426793962&sr=1-2&keywords=compact+flash+reader
That's still a pretty nice camera by the way, if it works well otherwise it would be worth getting the card reader to keep using it.
Tuesday Afternoon
(56,912 posts)Fumesucker
(45,851 posts)They are not terribly complicated as high tech devices go and that's quite a good brand I linked to.
You're welcome, happy picture taking..
Tuesday Afternoon
(56,912 posts)Last edited Thu Mar 19, 2015, 05:17 PM - Edit history (1)
a couple of pictures of him and you guys have just -got- to see this fellow. He is Gorgeous!!
I can't wait to show him off
on edit: left out some words. derp.
gvstn
(2,805 posts)But his PDF from Canon says the G6 should be compatible with Win7 http://www.canon-europe.com/images/Win_PowerShot_Full_v2_tcm13-1166612.pdf
If that is the case then even though there is no new driver on Canon's site, compatibility may be built in to Win7.
Would the camera show up in Device Manager with a yellow mark and thus be available to attempt to find a driver from there? (Usually just telling it to look online for a driver.) Or if no success there then sometimes going through Windows Update and looking at the optional updates with come up with a solution. Any thoughts on this?
Tuesday Afternoon
(56,912 posts)Go Vols
(5,902 posts)If you are trying to use it on win7,you will have to take out the flash card and read it on the computer as mentioned above.My win7 has the reader/slot built in.
Tuesday Afternoon
(56,912 posts)Go Vols
(5,902 posts)Go Vols
(5,902 posts)#1 may work to fix your problem
http://www.canon-europe.com/support/consumer_products/products/cameras/digital_compact/powershot_g_series/powershot_g6.aspx
Tuesday Afternoon
(56,912 posts)Fumesucker
(45,851 posts)You will need to know if your Win7 is 32 or 64 bit..
Find that under Control Panel > System..
System Type will say either 32 bit or 64 bit Operating System.
Go Vols
(5,902 posts)and like you said,its free.
Tuesday Afternoon
(56,912 posts)Go Vols
(5,902 posts)Tuesday Afternoon
(56,912 posts)and I want to make sure I have my full concentration on this. ... will post back later tonight and let you know how it goes.
Thanks.
ManiacJoe
(10,136 posts)The transfers are much quicker.
It does not drain your camera's battery.
Card readers are much less error prone.
Tuesday Afternoon
(56,912 posts)ManiacJoe
(10,136 posts)Tuesday Afternoon
(56,912 posts)for it to be delivered and this other way I should be able to post Porch Cat's pictures tonight if all goes well, right?
ManiacJoe
(10,136 posts)will have card readers in stock.
Tuesday Afternoon
(56,912 posts)Tuesday Afternoon
(56,912 posts)Mnpaul
(3,655 posts)Expert: Russell A. replied 1 year ago.
OK. Connect the camera to the computer, using the cable and turn the camera on. The computer should give a response, like it does when you connect any usb equipment, like a printer, scanner...etc. The memory card, in the camera, should then show up in "My Computer" just like it does when you put it in the card reader in your desktop. If it does not, follow the instructions below.
Because of the recent security updates to the Windows operating system and virus protection programs interfere with the camera connections. I have seen many cases where the connection worked one day and would not work the next. Some manual set up may be required to get the camera to connect, even with the Canon software installed. See Below
Restart you computer. Then with the camera on and connected with the usb cable,on the computer, go to [Start] control panel, ( In Windows 7 select show all options) scanners and cameras and try to connect through the wizard. If unsuccessful, the last place to look is in the device manager. Go to back Control Panel, double click the System icon and select Device Manager. Under the heading Imaging Devices you should find the camera, possibly with a yellow triangle with an exclamation point. Click on Imaging devices (the words will highlight), then go up and click on Action and select "scan for hardware changes". The camera may then appear under the heading. You can also delete it and allow the computer to try to provide the correct driver. If you are trying to use the Zoombrowser software, open the program and try to connect.
http://www.justanswer.com/video-camera-repair/7ob4g-canon-pc1089-9021109004-cannot-find.html#re.v/72/
It sounds like someone else had the same problem.
Response to Mnpaul (Reply #27)
Tuesday Afternoon This message was self-deleted by its author.
Tuesday Afternoon
(56,912 posts)going now to select Device Manager.
Response to Mnpaul (Reply #27)
Tuesday Afternoon This message was self-deleted by its author.
Tuesday Afternoon
(56,912 posts)the instructions correctly, I don't know. I am pretty sure I found everything.
I don't understand what it means to delete it (delete what? the camera?) and allow the computer to find the correct driver (find the correct driver for what ... didn't I just delete it? so how can the computer find the right driver for something I just deleted?
I don't have zoombrowser software.
I am going to try the other option above.
Thanks for this info though.
I appreciate the help.
Mnpaul
(3,655 posts)find the item with A warning flag (Yellow) right click on it and uninstall it. Then follow instructions to detect hardware changes.
Tuesday Afternoon
(56,912 posts)for me either. I am thinking I will have to buy one of those things above.
Response to Mnpaul (Reply #35)
Tuesday Afternoon This message was self-deleted by its author.
gvstn
(2,805 posts)Go to Start and type in wu and hit enter to start Windows Update. Let it scan for updates and when finished, next to the install button there will be two links one for critical updates and one for optional updates. Hit the optional updates link. Scan through that list to see if there is anything that might be related to either USB or Imaging Device. If anything appears tick the box to include that update.
(I can't remember on which hardware item this worked for me but I have had it work in a similar situation.)
Tuesday Afternoon
(56,912 posts)gvstn
(2,805 posts)Tuesday Afternoon
(56,912 posts)gvstn
(2,805 posts)The thing is there should be no driver needed for your camera and Win7, technically it should have that built in, according to Canon.
One last question if you go to Computer (with the camera connected) do you see anything related to the camera?
gvstn
(2,805 posts)You might want to give them a quick call at 1 800 OKCANON and see if they have a simple solution that we are missing.
http://www.usa.canon.com/cusa/consumer/standard_display/contact_by_phone
Tuesday Afternoon
(56,912 posts)Tuesday Afternoon
(56,912 posts)leaving for work shortly, will have to work on this later tonight, Thanks for all the input.
I will work on this some more later and let you know.
Curmudgeoness
(18,219 posts)because I have a Kodak camera, and Kodak is no longer updating anything, including drivers. My simple solution was to always use a memory card that I can remove from the camera and insert into my computer. I have had no problems since I figured that one out.
gvstn
(2,805 posts)It seems fairly common in Win8. Seems to be some sort of conflict in the USB port.
Two things that would be relatively safe to try:
Run CCleaner (some people have luck with just the "cleaner" part and others also run the "registry" part). Registry cleaners are generally not recommend but I have used CCleaner for years and never once had a problem. Note: Read the installation screens carefully because they bundle an offer for Chrome browser into the installation program and you have to untick the box to avoid downloading Chrome. The CCleaner program is still good and worth the annoyance of having to untick that box during install.
The other would USBdeviceView. It is a bit more technical but it just gives you a list of all USB devices that have ever been attached to your computer. It is safe to delete any on the list (except ones with a green dot which indicates they are currently connected). Any devices you delete will just be added the next time you connect the device. You don't have to delete them all but anything you don't recognize or haven't used in a while is probably best deleted.
I can't guarantee that either option will work but I have used both programs in the past and they are safe. Let me know if you want/need more detail.