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douglas9

(4,358 posts)
Sun Jan 28, 2018, 04:52 PM Jan 2018

IMPORTANT: Web Blocking / RAM Usage (Malwarebytes Labs)

Earlier this morning, we published a protection update that caused connection issues for many of our customers. As a side effect of the web protection blocks, the product also spiked memory usage and possibly caused a crash.

We have triaged this issue and pushed a protection update that resolves it.


https://blog.malwarebytes.com/malwarebytes-news/2018/01/important-web-blocking-ram-usage/

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IMPORTANT: Web Blocking / RAM Usage (Malwarebytes Labs) (Original Post) douglas9 Jan 2018 OP
Thanks for posting this. CaliforniaPeggy Jan 2018 #1
Omg Clarity2 Jan 2018 #2
I uninstalled it last week teach1st Jan 2018 #3

CaliforniaPeggy

(149,525 posts)
1. Thanks for posting this.
Sun Jan 28, 2018, 05:23 PM
Jan 2018

I've been dealing with my desktop crashing since yesterday, and I recall getting the Malwarebyte update around that same time.

I'm not expert in computer fixing, and I plan to call my IT guy tomorrow and have him fix it. I hope he can do so remotely. It looks as though he'll be able to.

Strange that my laptop is working! I have Malwarebytes here as well.

Clarity2

(1,009 posts)
2. Omg
Sun Jan 28, 2018, 05:58 PM
Jan 2018

This happened to me yesterday! I was going nuts thinking my computer was hacked or hard drive going. I got the black screen of death twice. Could not clikc on anything. Had to cold reboot and then did a restore from previous point. I lost an enourmous amt of important emails. The restore backed most in a hidden file which took me hrs to figure out.

Ticked I never got an email from malwarebytes. I finally figured out it was them, seeing the web protection wouldnt enable. Did the whole malewarebyte clean software and reinstalled.

Yeesh.

teach1st

(5,932 posts)
3. I uninstalled it last week
Mon Jan 29, 2018, 08:39 AM
Jan 2018

Malwarebytes is my backup protection, anyway. I have tons of memory and MB was using it all.

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