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Computer Help and Support

Beatlelvr

(618 posts) Thu Nov 4, 2021, 12:04 PM Nov 2021

Samsung Galaxy A21 5g can't find hp printer

Going crazy with this. New Galaxy phone can't connect to wifi connected hp printer. Pretty sure I could print from this phone after I got it but all of a sudden, it can't find my printer. Does this Galaxy have print issues? Do I need a different printer? Thanks for any help.

2 replies

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Samsung Galaxy A21 5g can't find hp printer (Original Post) Beatlelvr Nov 2021 OP

I don't print from phones, but if this were a computer, Earth-shine Nov 2021 #1

Yes Beatlelvr Nov 2021 #2

Earth-shine

(3,970 posts)

1. I don't print from phones, but if this were a computer,

Reply to Beatlelvr (Original post)

Thu Nov 4, 2021, 12:12 PM

Nov 2021

I'd check to be sure that both the printer and computer were on the same network.

My carrier is Xfinity. My Moto Ace phone regularly drops off my home network and connects to Xfinity's general network. (It's a pain in the ass.)

Good luck.

Beatlelvr

(618 posts)

2. Yes

Reply to Earth-shine (Reply #1)

Thu Nov 4, 2021, 02:03 PM

Nov 2021

laptop and printer and phone are all on same network. I can print from laptop okay.
Thanks.

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