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Computer Help and Support

HereSince1628

(36,063 posts) Mon Jun 10, 2013, 07:35 PM Jun 2013

Windows 8 or the flash player? I get the audio and a green screen when

I try to play a video. When I scan over the bar that tracks the progress of the video, I can see thumbnails of the instants I'm hovering over.

Any ideas?

4 replies

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Windows 8 or the flash player? I get the audio and a green screen when (Original Post) HereSince1628 Jun 2013 OP

I'd go with Flash being the culprit Gore1FL Jun 2013 #1

Thanks. HereSince1628 Jun 2013 #2

Also Babel_17 Jun 2013 #3

Message auto-removed Name removed Mar 2016 #4

Gore1FL

(21,127 posts)

1. I'd go with Flash being the culprit

Reply to HereSince1628 (Original post)

Mon Jun 10, 2013, 08:16 PM

Jun 2013

Download the manual uninstaller from here:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then reinstall from here:

http://get2.adobe.com/flashplayer/

Don't forget to uncheck all the boxes for google toolbar, security scans, etc.

HereSince1628

(36,063 posts)

2. Thanks.

Reply to Gore1FL (Reply #1)

Mon Jun 10, 2013, 09:45 PM

Jun 2013

I'll try that.

Babel_17

(5,400 posts)

3. Also

Reply to HereSince1628 (Reply #2)

Tue Jun 11, 2013, 11:15 AM

Jun 2013

If that doesn't work try right clicking within the video and, under settings, turn off hardware acceleration.

Btw, updated your video drivers lately?

Response to HereSince1628 (Original post)

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