Tue Apr 30, 2013, 12:36 PM

Nuance products suck

Sure, they have a couple of Mac based, dedicated programs. Dragon and some PDF converters.

Most companies that cater to Mac users send updates, sales pitches, and news about new products. It is easy to presume that Nuance would, too.

Unfortunately, they send their ads to all registered clients, regardless of the platform. For example, they offered $400 off their Omnipage Pro program, that offers to make your scanning and paper free environment easy as pie. Cake? whatever. NOT UNTIL YOU BUY THE PROGRAM and BEGIN TO DOWN LOAD does their website or literature tell you it can only be used on Windows 8. So, I spent 20 minutes on the call cancelling my purchase, gnashing my teeth. I asked why they don't put a head's up on their ads? No answer. I asked have any other Mac users also called and cancelled and complained? "Oh, yes. I received several just this morning! I cannot imagine why!"

Grr.

4 replies, 2328 views

Thread info Bookmark this thread Trash this thread

Reply to this thread

Always highlight: 10 newest replies | Replies posted after I mark a forum

Replies to this discussion thread

4 replies	Author	Time	Post
Nuance products suck (Original post)	ChairmanAgnostic	Apr 2013	OP
I got a "service call" from a Nuance supervisor just now.	ChairmanAgnostic	Apr 2013	#1
Heh . . . even the vaunted and intractable (and stupid) AutoDesk now has Mac products.	Stinky The Clown	Apr 2013	#2
Not true	RoccoR5955	May 2013	#3
Message auto-removed	Name removed	Jun 2013	#4

Response to ChairmanAgnostic (Original post)

Tue Apr 30, 2013, 04:32 PM

ChairmanAgnostic (28,017 posts)

1. I got a "service call" from a Nuance supervisor just now.

"But, sir, you CAN use this great program. All you have to do is install Parallels!"

A: "I hate windows. i refuse to use windows. I will not install parallels just to satisfy your company's laziness to do right by Mac users."

"But everyone uses Windows. In business!"

A: "Hardly."

Reply to this post

Response to ChairmanAgnostic (Reply #1)

Tue Apr 30, 2013, 09:12 PM

Stinky The Clown (62,865 posts)

2. Heh . . . even the vaunted and intractable (and stupid) AutoDesk now has Mac products.

Of course, the one we must use has no Mac version yet, so we're stuck with Win7 and Parallels.

Reply to this post

Response to ChairmanAgnostic (Reply #1)

Fri May 3, 2013, 04:39 PM

RoccoR5955 (12,471 posts)

3. Not true

You have to buy and install Parallels, AND Windoze!
Paralells may be cheap, but Windohs will set you back a good Benjamin.

Oh, and depending on your perspective Nuance products either suck or blow.

Reply to this post