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Fri Feb 27, 2015, 05:07 AM

The Spy Who Fired Me: The human costs of workplace monitoring

Last March, Jim Cramer, the host of CNBC’s Mad Money, devoted part of his show to a company called Cornerstone OnDemand. Cornerstone, Cramer shouted at the camera, is “a cloud-based-software-as-a-service play” in the “talent-management” field. Companies that use its platform can quickly assess an employee’s performance by analyzing his or her online interactions, including emails, instant messages, and Web use. “We’ve been managing people exactly the same way for the last hundred and fifty years,” Cornerstone’s CEO, Adam Miller, told Cramer. With the rise of the global workforce, the remote workforce, the smartphone and the tablet, it’s time to “manage people differently.” Clients include Virgin Media, Barclays, and Starwood Hotels.

Cornerstone, as Miller likes to tell investors, is positioning itself to be “on the vanguard of big data in the cloud” and a leader in the “gamification of performance management.” To be assessed by Cornerstone is to have your collaborative partnerships scored as assets and your brainstorms rewarded with electronic badges (genius idea!). It is to have scads of information swept up about what you do each day, whom you communicate with, and what you communicate about. Cornerstone converts that data into metrics to be factored in to your performance reviews and decisions about how much you’ll be paid.

http://harpers.org/archive/2015/03/the-spy-who-fired-me/

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Reply The Spy Who Fired Me: The human costs of workplace monitoring (Original post)
Sherman A1 Feb 2015 OP
Demeter Feb 2015 #1
Sherman A1 Feb 2015 #2

Response to Sherman A1 (Original post)

Fri Feb 27, 2015, 05:52 AM

1. "TIme to manage people differently"

 

Try treating them as equals, worthy of respect and reimbursement for their talents.

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Response to Demeter (Reply #1)

Fri Feb 27, 2015, 06:19 AM

2. Precisely

However, as we know that is currently not the case.

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