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Merlot

(9,696 posts)
Fri Feb 10, 2012, 11:32 PM Feb 2012

Streaming Video and Comments Section

I used to have both DVD service and streaming, then the DVD player broke and I'm to lazy to pull it out of the armoir and take it to the repair shop. I've found enough on streaming to last me quite a while. However, I like to read the comments on movies after I watch them, it's one of my favorite parts of Netflix. Now I no longer have comments. I called Netflix and they told me the comments "were still there, just not visible" and that she would pass along my request, since I'd had them before and wanted them again.

I'm not sure what that means, but if you're a Netflix streaming only, do you see any comments? do you miss them? If so, please call and request they be "made visible" again.

Really, how will I know if I liked a movie if I can't read the comments ; )

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Lydia Leftcoast

(48,217 posts)
1. Here's what I'm seeing, top to bottom
Sat Feb 11, 2012, 12:16 AM
Feb 2012

Description of program/movie
List of episodes
Line of similar programs/movies
Member Reviews



I'm using Firefox on a MacBook Pro.

Merlot

(9,696 posts)
3. Do you have DVD mail service or just streaming?
Sat Feb 11, 2012, 11:41 PM
Feb 2012

I also used to see what you're seeing. I just tried Firefox (I'm on Safari.) and no luck.

Lydia Leftcoast

(48,217 posts)
5. Just streaming, starting this month
Sun Feb 12, 2012, 12:53 AM
Feb 2012

I'll try Safari and see what happens.....

No, it works fine with Safari, too.

sagesnow

(2,824 posts)
2. Wow-
Sat Feb 11, 2012, 10:56 AM
Feb 2012

I didn't know this feature existed. I found it by clicking More Info link in the after the movie's synopsis in the pop up box. Thanks, I learn something new every decade.

Merlot

(9,696 posts)
4. Grrrrr - I don't have the "more info" link after the synopsis
Sat Feb 11, 2012, 11:44 PM
Feb 2012

just "play trailer" and "add to queue"

Is there some page I'm missing? I'm on the title page and see:

Movie Title
Synopsis

More like this...
Movie Details
Streaming Details

that's it.

cbayer

(146,218 posts)
6. Try clicking on picture that you see. I think that will lead you to the page with more information.
Sun Feb 12, 2012, 04:13 PM
Feb 2012

Merlot

(9,696 posts)
7. Clicking on the picture starts the movie
Sun Feb 12, 2012, 09:12 PM
Feb 2012

So you all have streaming only and can see reviews?

Ok, I'm back on the phone with Netflix. Since they haven't removed this option, it must be something on my account.

xmas74

(29,670 posts)
8. I can see the comments if I log in online
Sat Feb 25, 2012, 09:19 PM
Feb 2012

but I can't see them if I watch a movie on my Roku box.

Merlot

(9,696 posts)
9. Found out what's happening - Netflix is "testing" this feature - or should I say "lack of feature"
Sun Mar 4, 2012, 06:10 PM
Mar 2012

They have a test zone where for 2 -3 months they try out new features. This one that I was unlucky enough to get in is taking away comments and giving more "if you liked this movie..." options.

Apparently they test new features by seeing how many people call to complain. You'd think they would email or have a poll or some better way of quantifying how a "feature" is working.

And there is no way to take my account of out the test area, it has to time out. Sucks. First time I've ever been disapointed in Netflix.

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